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Unblock a website in Sophos Central Admin

neckbeard

Firstly, if this isnt in the right area please move - or advise and i will fix.

 

I have a website http://embla.com.au/ which is incorrectly blocked and gives me the default message of 

 

Website Blocked
  • Location: embla.com.au
  • Your organization's policy prohibits access to websites categorized as Alcohol & Tobacco.
  • Return to the page you were previously viewing.

 

My understanding is I have to goto Global Settings > Website Management. Then add a tag for the website in question, with it set to Alcohol & Tobacco.

Then i return to Endpoint protection > policies > web control > settings and add my new tag to 'Control sites tagged in Website Management' setting to 'allow'

 

Unfortunately this isnt working - have i missed something?

 

Thanks in advance



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  • 0

    Go to endpoint protection on your SOPHOS central. (not Global settings)

     

    And open Web Management.

     

    The site can be recategorized there.

    Then go and update the connection from your endpoint security,

     

    Should work like a charm!

  • 0 in reply to ZadokXerxes

    I have a website used for proxy voting in our organization, www.proxypush.com, that sophos is blocking. The website has nothing to do with web proxies or translators.

    I have set the category to "Business" and added it to a Temporary Web Exception policy that we use to test websites before granting further access. This policy has worked in the past for allowing access to a website.

    After adding myself to this policy and updating my local Sophos client, I am still unable to reach this website. Any advice would be greatly appreciated.

  • 0 in reply to Ron Lindig

    Hi  

    Can you please confirm if you still seeing this issue? I checked the mentioned site www(.)proxypush(.)com and see that it is classified under business category from our end.

    Regards,

    Gowtham Mani
    Community Support Engineer | Sophos Technical Support
    Knowledge Base  |  @SophosSupport | Sign up for SMS Alerts
    If a post solves your question use the 'This helped me' link.

  • 0 in reply to Gowtham Mani

    Sorry, I didn't think anyone saw this since I didn't create a new thread.

    It looks like our Sophos endpoing clients were not downloading policy for a couple of days. They seem to have corrected themselves, but I'm monitoring the situation and will contact support if needed.

    Thanks.

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  • 0 in reply to Gowtham Mani

    Sorry, I didn't think anyone saw this since I didn't create a new thread.

    It looks like our Sophos endpoing clients were not downloading policy for a couple of days. They seem to have corrected themselves, but I'm monitoring the situation and will contact support if needed.

    Thanks.

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