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VDI Gold Image updating?

Terry Synyshyn

We have 5 different gold images that we maintain through out the College and we have started to to deploy Sophos central and move away from an enterprise on premises solution. I have followed the instructions in KB120560 (https://community.sophos.com/kb/en-us/120560) , but was wondering after you setup the install on your VDI gold image and configure it ......do you have to go through the configuration every time you update the gold image as we update the gold images and recompose at least once a month? And if you do need to go through the configuration every time is it script-able



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    I'd like an answer to this as well. I submitted a ticket through the Sophos Central cloud interface, but have not heard anything, and didn't get a case number with which to call back. Sometimes I don't think the right hand knows what the left hand is doing at Sophos. So hard to get technical support, I swear they make it hard on purpose, and that hold music sounds like a cheezy 1970's game show... 

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    I'd like an answer to this as well. I submitted a ticket through the Sophos Central cloud interface, but have not heard anything, and didn't get a case number with which to call back. Sometimes I don't think the right hand knows what the left hand is doing at Sophos. So hard to get technical support, I swear they make it hard on purpose, and that hold music sounds like a cheezy 1970's game show... 

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