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Sophos Intercept X – No blocking of USB mass storage

KB1989

Hello everyone

one of our costumers have Windows 10 Professional with Intercept X in use. On all 30 computers, the blocking of USB mass storage devices worked until a few weeks ago . We have also not changed or reconfigured anything in the portal. However, for a few weeks now, the blocking no longer works (on any of the systems).

There is also no error message or the like. The policies are also all applied and set to "ON".

Does anyone have the error too? I'm really a bit desperate because it doesn't work out overnight!

Regards



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