Multiple computers getting netio.sys BSOD after 2022.2.1.9 update

Hello, we have here the same problem, clients (HD, DELL) with 2022.2.1.9 crahes 1-4 times per day with a BSOD, NETIO.SYS+d460...
a update of all network Driver help on some clients, the update of Cisco AnyConnect Client to the last version make no different.
we reinstall also Sophos but this help also nothing on the next day BSOD again. ....
any help please?

Hello, we have here the same problem, clients (HD, DELL) with 2022.2.1.9 crahes 1-4 times per day with a BSOD, NETIO.SYS+d460...
a update of all network Driver help on some clients, the update of Cisco AnyConnect Client to the last version make no different.
we reinstall also Sophos but this help also nothing on the next day BSOD again. ....
any help please?

Until Sohpos releases a fix you'll need to disable all three settings under ‘Real-time Scanning – Internet’ and you'll also need to disable ‘Web Control’. Are you streaming anything in your browser when it crashes? In our case we're straming audio on our RingCentral phone service through the browser. You might want to open up a ticket with Sohpos and provide logs. You'll want to enable complete memory dumps (https://support.sophos.com/support/s/article/KB-000033914?language=en_US) and then once you get a memory.dmp file they'll want Sophos SDU logs from the same computer. You might need to ask to get it escalted early on, I had to do the song and dance for a few days until JamesM-Sophos here helped to get the ticket in the hands of someone that was actually able to help. 

thanks
we have the problem on around 150/500 WIndows 10 clients, when the information from the user are correct so no streams, the last user have only firefox, teams and outlook in use and have 3 BSOD in the last 2 Workdays, i think there must be also hardware/driver component in this issue. 

do you have device or file encryption installed? Sophos Safeguard...?

our device have been pushed 2022.1.1.11. I wonder why you have such a new version - the 2022.1 is still quite new.

Roman Heider1 I am from JamesM-Sophos team, if you can collect a full memory dump and an SDU log, along with what the user was doing at the time of the BSOD then we can get this looked at.  If you have a support case open please send me a PM with that ticket number

hello Nicholas, i will send you the dumps via message

removed by LHerzog

Hello.

It is Sophos policy not to download from file share links what may be sensitive data, especially when posted publicly. If there is a support ticket open (which hopefully has been PM'd to NicholasP), then please e-mail support@sophos.com with that ticket number in the subject line, asking for how to submit the dumps.

Alternatively, PM myself or Nicholas the case number and your e-mail, and we can provide you with this information directly from the case.

As LHerzog mentioned, it is a bad idea to publicly post dumps like this, as they can contain sensitive information. Please remove the links from your post.

yes but not Safequard, but this is not new. bdw.. we switch for a Test some clients to a different endpoint protection and no BSOD for >24 hours bevor >5 BSOD/day ...