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Failed to install CRTSETUP: general error.

Hi everyone,

Did anyone encountered this error before? Is re-install the only way?

Thank you.



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Parents Reply
  • Hi Sophos Community,

    One of my companies user device is facing the same issue, we had installed SOPHOS ENDPOINT AGENT a long back and we have the 3rd party antivirus even before installation sophos and it was working fine from very long. Can anyone please help me. below you can find the error details:

    Sep 3, 2022 12:01 PM
    Failed to install CRTSETUP: general error.
    Sep 2, 2022 7:11 PM
    Failed to protect computer: 
    Sep 2, 2022 6:22 PM
    Failed to install Failed to install component(s): CRTSETUP: 8000ffff.

    Thankyou

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