I have a new Macbook with monterey that we cannot install the Sophos Endpoint client.
The only error we have is Installtion Failed.
This is the 1st time I have seen this error on a Macbook, we normally have no issues
Error: "sophos endpoint installation failed contact your computer system administrator or sophos technical support for further asistance"
I have tried the install on a couple of networks and had same error
Same issue after factory resetting the macbook.
Hi, Sophos support came back to me and suggested this which worked for me:
After downloading the Sophos Central installer, extract the .zip to the user home directory (/Users/<username>/) then run…
I have been dealing with the same issue for the last few days and have found the following to work:
Hope this works for you
After downloading the Sophos Central installer, extract the .zip to the user home directory (/Users/<username>/) then run the installer .app from this new location.
I did try to copy it to the documents folder but that also failed.
That worked for me, thanks.
For future reference, you can also find these steps in the following article. - Sophos macOS installer failure on MacOS 12.4