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Bandwith Issues Chrome/Firefox/Edge

We have been using Sophos intercept x advanced with MTR for about 6 weeks. Since then, our bandwidth has dropped 90%. We use a gigabit internet connection and have previously achieved the following values ​​in a speed test in the browser: Down: 900MB/s Up: 800MB/s

Now, if we're lucky, we'll get Down: 60MB/s Up: 300MB/s.

We found out that it is due to the following settings:
 If these settings are deactivated, we have full bandwidth when surfing again. But we don't want to leave them disabled. This is not a condition, the support from Sophos is not getting anywhere either. We expected more...


here are the screenshots from the speedtest:

deactivated settings:


activated settings:




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  • Hi Sebastian,

    I did receive a reply and this is an issue they are aware of and are investigating.

    I was sent an updated sntp.sys file and a couple of updated component .exe files to test, along with a registry change which needed to be applied. Unfortunately this didnt seem to make any difference, so I am currently awaiting another response.