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504 / 8001 MCS Client intermittently timing out connecting to mcs-push-server-eu-central-1.prod.hydra.sophos.com

LHerzog

There seem to be issues on the Sophos Coud Server mcs-push-server-eu-central-1.prod.hydra.sophos.com.

Can sophos please confirm, the server is running as fast as it should and that this issue is not server side? Please do not simply point to the https://centralstatus.sophos.com/ page - this is green.

Over the day we have many 8001 Errors in event log and the Sophos Agent reports Gateway Timeout 504.

The requests go through a SG Webfilter that does no HTTPS interception, and so no AV scanning of HTTPS, it does only logging and category checking. Also you can see that there are all Exceptions set for the Sophos URLs: exceptions="av,sandbox,auth,content,url,ssl,certcheck,certdate,mime,cache,fileextension,size,patience"

The internet connection is fast and available during that times.

Look here, some of the requests take over 2200 seconds for a size of only 53446 bytes!

FAIL 2020:11:10-13:02:36 dnstime="630" aptptime="89" cattime="0" avscantime="0" fullreqtime="2242635532"

FAIL 2020:11:10-13:02:36 dnstime="7271" aptptime="60" cattime="0" avscantime="0" fullreqtime="2237909027"

OK 2020:11:10-13:04:49 dnstime="4382" aptptime="60" cattime="0" avscantime="0" fullreqtime="60029834"

OK: 2020:11:10-13:04:49 dnstime="1" aptptime="76" cattime="0" avscantime="0" fullreqtime="60055172"

FAIL: 2020:11:10-13:27:08 dnstime="1163" aptptime="88" cattime="0" avscantime="0" fullreqtime="1472177632"

 

A normal web request of the Sophos Client usually only takes about 6 seconds:

(https://tf-edr-message-upload-eu-central-1-prod-bucket.s3.amazonaws.com) dnstime="5184" aptptime="60" cattime="0" avscantime="0" fullreqtime="6079874"

Logs for the 2020:11:10-13:02 Event:

Sophos SG Webfilter:
2020:11:10-13:02:36 fw-1 httpproxy[17259]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="CONNECT" 
srcip="1.2.3.4" dstip="52.29.36.14" user="" group="" ad_domain="" statuscode="200" cached="0" profile="REF_HttProContaInterNetwo5 (ServerNet-Proxy-Transparent)" 
filteraction="REF_HttCffServernetp (ServerNet-Proxy-Transparent)" size="53446" request="0xd6b1b100" url="https://mcs-cloudstation-eu-central-1.prod.hydra.sophos.com/" referer="" error="" 
authtime="0" dnstime="630" aptptime="89" cattime="0" avscantime="0" fullreqtime="2242635532" device="0" auth="0" ua="" exceptions="av,sandbox,auth,content,url,ssl,certcheck,certdate,mime,cache,fileextension,size,patience"
Sophos AV Agent Log:
MCSClient.log

2020-11-10T12:02:43.847Z [ 3920: 4100] [v4.12.686.0] INFO  Establishing push connection
2020-11-10T12:02:43.850Z [ 3920: 4100] [v4.12.686.0] INFO  (async) GET https://mcs-push-server-eu-central-1.prod.hydra.sophos.com:443/ps/push/endpoint/7ba049fd-1cea-24fc-e954-b3c15e142fb0
2020-11-10T12:02:53.883Z [ 3920: 4804] [v4.12.686.0] INFO  (async) 504 Gateway Time-out: conntime=10032ms
2020-11-10T12:02:53.883Z [ 3920: 4100] [v4.12.686.0] WARN  (async) connection timeout
2020-11-10T12:02:53.883Z [ 3920: 4100] [v4.12.686.0] WARN  [push]: error creating async stream: 0
2020-11-10T12:02:53.884Z [ 3920: 4100] [v4.12.686.0] INFO  [push]: Dropping connection after error

I found this posts but they do not provide a solution but the issue is out there for some years now.

https://community.sophos.com/intercept-x-endpoint/f/discussions/111982/sophos-mcs-event-8001-the-sophos-mcs-cliens-service-has-received-an-http-status-504-503-from-the-server/441579#441579

https://community.sophos.com/intercept-x-endpoint/f/discussions/101233/event-id-8001-the-sophos-management-communications-system-client-service-has-received-an-http-status-503-from-the-server-this-might-indicate-that-action-is-necessary



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  • 0 in reply to Shweta

    Hi Shweta,

    my W10 client has:

    2 random machine of our servers:

    1st Server 2016

    2nd Server 2012 R2

    Controlled Updates - sure:

    latest 504 error:

    2020-11-26T09:18:37.729Z [ 5232: 5264] [v4.12.686.0] INFO  GET https://mcs-cloudstation-eu-central-1.prod.hydra.sophos.com:443/...
2020-11-26T09:18:47.746Z [ 5232: 5264] [v4.12.686.0] INFO  504 Gateway Time-out: sent=0 rcvd=132 elapsed=10016ms

    Some DNS resolvings:

    26.11.2020 10:25-10:27

    DNS Server Internal XG Firewall:
    Name:    mcs-spinnaker-123714397.eu-central-1.elb.amazonaws.com
    Addresses:  3.126.182.251
              3.123.252.146
              52.29.36.14
              52.58.121.85
              52.57.106.70
              3.124.143.82
              52.58.118.61
              52.28.99.123
    Aliases:  mcs-cloudstation-eu-central-1.prod.hydra.sophos.com

    DNS Server 8.8.8.8:
    Name:    mcs-spinnaker-123714397.eu-central-1.elb.amazonaws.com
    Addresses:  52.59.135.130
              3.122.36.159
              3.124.143.82
              18.194.157.90
              52.29.36.14
              52.57.106.70
              52.58.118.61
              3.120.49.45
    Aliases:  mcs-cloudstation-eu-central-1.prod.hydra.sophos.com


    DNS Server 208.67.222.222:
    Name:    mcs-spinnaker-123714397.eu-central-1.elb.amazonaws.com
    Addresses:  52.57.106.70
              52.58.118.61
              52.59.135.130
              3.120.49.45
              3.123.252.146
              18.194.157.90
              52.28.99.123
              52.29.36.14
    Aliases:  mcs-cloudstation-eu-central-1.prod.hydra.sophos.com

  • 0 in reply to LHerzog

    @ LHerzog  

    zwischen 16:42 und 8:19 hatte ich keine Fehler, dass deckt sich fast zeitgleich mit deinen Logs.

    Wir nutzen eine Sophos UTM und keine XG der Fehler ist der gleiche.

    Selbst auf dem Relayserver habe ich die gleichen Fehler im Log.

    Mein W10 Client:

  • 0 in reply to BM030

    Yes, I can see that you have similar timing in your events.

    Our servers also have a SG/UTM in front of them. As written initially here, the Webfilter is only logging without SSL interception.

    My client is currently in my homeoffice where is no WebProxy.

    So actually it does'nt matter if there is a firewall in front or not.

  • 0 in reply to LHerzog

    We still have this on all our machines with Intercept-X.

     can ypu please confirm this issue has a Bug ID and is beeing worked on?

    2021-01-11T10:27:43.268Z [ 5320: 6980] [v4.12.686.0] INFO  GET https://mcs-cloudstation-eu-central-1.prod.hydra.sophos.com:443/sophos/management/ep/commands/applications/ALC;AMSI;CORC;CORE;EFW;HBT;HMPA;LiveQuery;LiveTerminal;MCS;NTP;SAV;SDU;SHS;SWC;UI;APPSPROXY/endpoint/480cxxxxx-xxxx-xxxx-xxxx-xxxx058c
2021-01-11T10:27:53.288Z [ 5320: 6980] [v4.12.686.0] INFO  504 Gateway Time-out: sent=0 rcvd=132 elapsed=10019ms
2021-01-11T10:27:53.289Z [ 5320: 6980] [v4.12.686.0] INFO  Dropping connection after error
2021-01-11T10:27:53.291Z [ 5320: 6980] [v4.12.686.0] INFO  Disconnecting push connection
2021-01-11T10:27:53.292Z [ 5320: 7020] [v4.12.686.0] INFO  Push connection has been lost. Trigger a command poll
2021-01-11T10:27:53.292Z [ 5320: 6980] [v4.12.686.0] INFO  [backoff] waiting 591s (440s + 151s skew) after failures: 3
2021-01-11T10:27:53.306Z [ 5320: 6980] [v4.12.686.0] INFO  The telemetry data is: {"mcs":{"agent":{"cloudPlatform":""},"flags":{"amsi.available":true,"behavioral-blocking.available":false,"behavioral-silent.available":false,"hmpa.amsiguard.enforce":false,"hmpa.amsiguard.silent":true,"hmpa.apisetguard.enforce":false,"hmpa.apisetguard.silent":true,"hmpa.branchtracing.enforce":false,"hmpa.branchtracing.silent":true,"hmpa.credguard.v2.enforce":false,"hmpa.credguard.v2.silent":true,"hmpa.cryptoguard.v5.enforce":false,"hmpa.cryptoguardefs.enforce":true,"hmpa.cryptoguardefs.silent":true,"hmpa.ctfguard.enforce":false,"hmpa.ctfguard.silent":true,"hmpa.heapheaphooray.enforce":false,"hmpa.heapheaphooray.silent":true,"hmpa.heapheaphooray.v2.enforce":false,"hmpa.heapheaphooray.v2.silent":true,"hmpa.lockdownautorun.v2.enforce":false,"hmpa.lockdownmemory.v2.enforce":false,"hmpa.lockdownmemory.v2.silent":true,"hmpa.stackpivot.enforce":false,"ips.available":false,"ips.filter.inbound":false,"ips.filter.outbound":false,"livequery.network-tables.available":true,"mcs.push.available":true,"mlwindowsdir.available":true,"pinnedglobalreplocal.available":true,"pinnedglobalrepnetwork.available":true,"repair.available":false,"sed.tp2020.available":true,"ssp.instant-core-clean-items.available":true,"ssp.static.postanalysis.available":true,"su-setup.available":true,"vdldetections.available":true},"preferredServer":{"server":"mcs-cloudstation-eu-central-1.prod.hydra.sophos.com","viaProxy":false,"viaMessageRelay":false,"authScheme":0},"pushServer":{"server":"mcs-push-server-eu-central-1.prod.hydra.sophos.com","isConnected":false}}}
2021-01-11T10:27:53.310Z [ 5320: 6980] [v4.12.686.0] INFO  [backoff] waiting 650s (440s + 210s skew) after failures: 3

    <?xml version="1.0"?>
<Configuration>
	<McsCommon>
		<diagnosticTrailEnabled>1</diagnosticTrailEnabled>
	</McsCommon>
	<McsClient>
		<LogPath />
		<servers>
			<server>https://mcs-cloudstation-eu-central-1.prod.hydra.sophos.com/sophos/management/ep</server>
		</servers>
		<proxies />
		<proxyCredentials />
		<messageRelays />
		<useSystemProxy>1</useSystemProxy>
		<useAutomaticProxy>1</useAutomaticProxy>
		<commandPollingInterval>55</commandPollingInterval>
		<pushServerAvailable>1</pushServerAvailable>
		<presignedUrlServiceUrl>https://mcs-cloudstation-eu-central-1.prod.hydra.sophos.com/sophos/management/ep/presignedurls</presignedUrlServiceUrl>
		<presignedUrlServiceCredentials>xxxxxxxx+xxxxxxxxxx+xxxxxx/xxxxxxx+xxxxxxx/xxxxxxxxx=</presignedUrlServiceCredentials>
		<useDirect>1</useDirect>
		<registrationToken>xxxxxxxxxxxxx</registrationToken>
		<randomSkewFactor>1</randomSkewFactor>
		<pushServers>
			<pushServer>https://mcs-push-server-eu-central-1.prod.hydra.sophos.com/ps</pushServer>
		</pushServers>
		<pushPingTimeout>90</pushPingTimeout>
		<pushFallbackPollInterval>55</pushFallbackPollInterval>
	</McsClient>
</Configuration>

    Also please help why there are no Trail Files generated when I modify the config as shown above:

        <McsCommon>
            <diagnosticTrailEnabled>1</diagnosticTrailEnabled>
        </McsCommon>

    C:\ProgramData\Sophos\Management Communications System\Endpoint\Trail

    remains empty.

  • 0

    Wir haben das Problem auch auf allen unseren Servern und Clients mit Intercept-X

    Die Windows Logs sind voller Fehler.

    Unsere Firewall ist ebenfalls eine Sophos SG 550 / UTM.

  • 0 in reply to LHerzog

    Sophos ignoring this?

    LHerzog said:

    Also please help why there are no Trail Files generated when I modify the config as shown above:

        <McsCommon>
            <diagnosticTrailEnabled>1</diagnosticTrailEnabled>
        </McsCommon>

    C:\ProgramData\Sophos\Management Communications System\Endpoint\Trail

    remains empty.

    The Trails are generating now but useless as nothing about update and I cannot find anything related to the 504 error in McsClient.log.

    So here an other overview of the latest MCS 504 Timeouts.

    Suche "504 Gateway Time-out" (70 Treffer in 1 Dateien von 1 gesucht)
  C:\ProgramData\Sophos\Management Communications System\Endpoint\Logs\McsClient.1.log (70 Treffer)
	Line 61: 2021-01-11T08:07:08.055Z [ 5320: 6980] [v4.12.686.0] INFO  504 Gateway Time-out: sent=0 rcvd=132 elapsed=10017ms
	Line 71: 2021-01-11T08:10:33.770Z [ 5320: 6980] [v4.12.686.0] INFO  504 Gateway Time-out: sent=0 rcvd=132 elapsed=10127ms
	Line 104: 2021-01-11T08:17:20.990Z [ 5320: 6980] [v4.12.686.0] INFO  504 Gateway Time-out: sent=0 rcvd=132 elapsed=10025ms
	Line 160: 2021-01-11T08:31:59.973Z [ 5320: 6980] [v4.12.686.0] INFO  504 Gateway Time-out: sent=0 rcvd=132 elapsed=10016ms
	Line 280: 2021-01-11T09:01:05.495Z [ 5320: 6980] [v4.12.686.0] INFO  504 Gateway Time-out: sent=0 rcvd=132 elapsed=10016ms
	Line 321: 2021-01-11T09:10:34.082Z [ 5320: 6980] [v4.12.686.0] INFO  504 Gateway Time-out: sent=0 rcvd=132 elapsed=10019ms
	Line 334: 2021-01-11T09:13:05.718Z [ 5320: 6980] [v4.12.686.0] INFO  504 Gateway Time-out: sent=0 rcvd=132 elapsed=10035ms
	Line 421: 2021-01-11T09:41:37.924Z [ 5320: 6980] [v4.12.686.0] INFO  504 Gateway Time-out: sent=0 rcvd=132 elapsed=10015ms
	Line 462: 2021-01-11T09:51:10.493Z [ 5320: 6980] [v4.12.686.0] INFO  504 Gateway Time-out: sent=0 rcvd=132 elapsed=10018ms
	Line 500: 2021-01-11T10:00:36.605Z [ 5320: 6980] [v4.12.686.0] INFO  504 Gateway Time-out: sent=0 rcvd=132 elapsed=10017ms
	Line 544: 2021-01-11T10:12:46.429Z [ 5320: 6980] [v4.12.686.0] INFO  504 Gateway Time-out: sent=0 rcvd=132 elapsed=10021ms
	Line 568: 2021-01-11T10:16:56.783Z [ 5320: 6980] [v4.12.686.0] INFO  504 Gateway Time-out: sent=0 rcvd=132 elapsed=10037ms
	Line 597: 2021-01-11T10:27:53.288Z [ 5320: 6980] [v4.12.686.0] INFO  504 Gateway Time-out: sent=0 rcvd=132 elapsed=10019ms
	Line 708: 2021-01-11T11:03:49.497Z [ 5320: 6980] [v4.12.686.0] INFO  504 Gateway Time-out: sent=0 rcvd=132 elapsed=10015ms
	Line 812: 2021-01-11T11:27:29.623Z [ 5320: 6980] [v4.12.686.0] INFO  504 Gateway Time-out: sent=0 rcvd=132 elapsed=10016ms
	Line 959: 2021-01-11T12:10:56.766Z [ 5320: 6980] [v4.12.686.0] INFO  504 Gateway Time-out: sent=0 rcvd=132 elapsed=10018ms
	Line 1056: 2021-01-11T12:38:28.657Z [ 5320: 6980] [v4.12.686.0] INFO  504 Gateway Time-out: sent=0 rcvd=132 elapsed=10020ms
	Line 1066: 2021-01-11T12:40:34.063Z [ 5320: 6980] [v4.12.686.0] INFO  504 Gateway Time-out: sent=0 rcvd=132 elapsed=10127ms
	Line 1310: 2021-01-11T12:55:53.883Z [16268:14948] [v4.12.686.0] INFO  504 Gateway Time-out: sent=0 rcvd=132 elapsed=10016ms
	Line 1456: 2021-01-11T13:36:53.490Z [16268:14948] [v4.12.686.0] INFO  504 Gateway Time-out: sent=0 rcvd=132 elapsed=10014ms
	Line 1485: 2021-01-11T13:43:47.551Z [16268:14948] [v4.12.686.0] INFO  504 Gateway Time-out: sent=0 rcvd=132 elapsed=10016ms
	Line 1514: 2021-01-11T13:52:00.534Z [16268:14948] [v4.12.686.0] INFO  504 Gateway Time-out: sent=0 rcvd=132 elapsed=10018ms
	Line 1559: 2021-01-11T14:12:42.377Z [16268:14948] [v4.12.686.0] INFO  504 Gateway Time-out: sent=0 rcvd=132 elapsed=10019ms
	Line 1752: 2021-01-11T15:05:14.155Z [16268:14948] [v4.12.686.0] INFO  504 Gateway Time-out: sent=0 rcvd=132 elapsed=10016ms
	Line 1969: 2021-01-11T15:47:10.524Z [16268:14948] [v4.12.686.0] INFO  504 Gateway Time-out: sent=0 rcvd=132 elapsed=10017ms
	Line 2301: 2021-01-12T08:29:57.250Z [ 5412: 7156] [v4.12.686.0] INFO  504 Gateway Time-out: sent=0 rcvd=132 elapsed=10024ms
	Line 2395: 2021-01-12T08:56:14.598Z [ 5412: 7156] [v4.12.686.0] INFO  504 Gateway Time-out: sent=0 rcvd=132 elapsed=10021ms
	Line 2489: 2021-01-12T09:18:12.350Z [ 5412: 7156] [v4.12.686.0] INFO  504 Gateway Time-out: sent=0 rcvd=132 elapsed=10018ms
	Line 2542: 2021-01-12T09:33:19.472Z [ 5412: 7156] [v4.12.686.0] INFO  504 Gateway Time-out: sent=0 rcvd=132 elapsed=10021ms
	Line 2580: 2021-01-12T09:42:56.001Z [ 5412: 7156] [v4.12.686.0] INFO  504 Gateway Time-out: sent=0 rcvd=132 elapsed=10017ms
	Line 2590: 2021-01-12T09:45:37.544Z [ 5412: 7156] [v4.12.686.0] INFO  504 Gateway Time-out: sent=0 rcvd=132 elapsed=10102ms
	Line 2611: 2021-01-12T09:48:41.381Z [ 5412: 7156] [v4.12.686.0] INFO  504 Gateway Time-out: sent=0 rcvd=132 elapsed=10017ms
	Line 2624: 2021-01-12T09:53:43.976Z [ 5412: 7156] [v4.12.686.0] INFO  504 Gateway Time-out: sent=0 rcvd=132 elapsed=10015ms
	Line 2699: 2021-01-12T10:26:29.697Z [ 5412: 7156] [v4.12.686.0] INFO  504 Gateway Time-out: sent=0 rcvd=132 elapsed=10019ms
	Line 2749: 2021-01-12T10:40:36.982Z [ 5412: 7156] [v4.12.686.0] INFO  504 Gateway Time-out: sent=0 rcvd=132 elapsed=10020ms
	Line 2773: 2021-01-12T10:45:37.714Z [ 5412: 7156] [v4.12.686.0] INFO  504 Gateway Time-out: sent=0 rcvd=132 elapsed=10022ms
	Line 2783: 2021-01-12T10:52:21.857Z [ 5412: 7156] [v4.12.686.0] INFO  504 Gateway Time-out: sent=0 rcvd=132 elapsed=10136ms
	Line 2810: 2021-01-12T10:57:15.706Z [ 5412: 7156] [v4.12.686.0] INFO  504 Gateway Time-out: sent=0 rcvd=132 elapsed=10024ms
	Line 2831: 2021-01-12T11:06:18.862Z [ 5412: 7156] [v4.12.686.0] INFO  504 Gateway Time-out: sent=0 rcvd=132 elapsed=10020ms
	Line 2972: 2021-01-12T12:04:07.490Z [ 5412: 7156] [v4.12.686.0] INFO  504 Gateway Time-out: sent=0 rcvd=132 elapsed=10018ms
	Line 3019: 2021-01-12T12:16:33.781Z [ 5412: 7156] [v4.12.686.0] INFO  504 Gateway Time-out: sent=0 rcvd=132 elapsed=10027ms
	Line 3081: 2021-01-12T12:32:41.712Z [ 5412: 7156] [v4.12.686.0] INFO  504 Gateway Time-out: sent=0 rcvd=132 elapsed=10016ms
	Line 3151: 2021-01-12T12:52:35.100Z [ 5412: 7156] [v4.12.686.0] INFO  504 Gateway Time-out: sent=0 rcvd=132 elapsed=10016ms
	Line 3175: 2021-01-12T12:56:39.946Z [ 5412: 7156] [v4.12.686.0] INFO  504 Gateway Time-out: sent=0 rcvd=132 elapsed=10017ms
	Line 3196: 2021-01-12T13:02:05.521Z [ 5412: 7156] [v4.12.686.0] INFO  504 Gateway Time-out: sent=0 rcvd=132 elapsed=10025ms
	Line 3296: 2021-01-12T13:36:57.059Z [ 5412: 7156] [v4.12.686.0] INFO  504 Gateway Time-out: sent=0 rcvd=132 elapsed=10018ms
	Line 3340: 2021-01-12T13:47:23.390Z [ 5412: 7156] [v4.12.686.0] INFO  504 Gateway Time-out: sent=0 rcvd=132 elapsed=10021ms
	Line 3448: 2021-01-12T14:14:27.257Z [ 5412: 7156] [v4.12.686.0] INFO  504 Gateway Time-out: sent=0 rcvd=132 elapsed=10018ms
	Line 3527: 2021-01-12T14:36:08.809Z [ 5412: 7156] [v4.12.686.0] INFO  504 Gateway Time-out: sent=0 rcvd=132 elapsed=10017ms
	Line 3586: 2021-01-12T14:51:17.736Z [ 5412: 7156] [v4.12.686.0] INFO  504 Gateway Time-out: sent=0 rcvd=132 elapsed=10015ms
	Line 4220: 2021-01-13T08:21:13.261Z [ 5228: 7212] [v4.12.686.0] INFO  504 Gateway Time-out: sent=0 rcvd=132 elapsed=10016ms
	Line 4485: 2021-01-13T09:03:57.751Z [ 5468: 7232] [v4.12.686.0] INFO  504 Gateway Time-out: sent=0 rcvd=132 elapsed=10032ms
	Line 4520: 2021-01-13T09:12:20.851Z [ 5468: 7232] [v4.12.686.0] INFO  504 Gateway Time-out: sent=0 rcvd=132 elapsed=10017ms
	Line 4530: 2021-01-13T09:17:48.766Z [ 5468: 7232] [v4.12.686.0] INFO  504 Gateway Time-out: sent=0 rcvd=132 elapsed=10111ms
	Line 4546: 2021-01-13T09:19:00.008Z [ 5468: 7232] [v4.12.686.0] INFO  504 Gateway Time-out: sent=0 rcvd=132 elapsed=10023ms
	Line 4567: 2021-01-13T09:31:48.331Z [ 5468: 7232] [v4.12.686.0] INFO  504 Gateway Time-out: sent=0 rcvd=132 elapsed=10026ms
	Line 4606: 2021-01-13T09:53:16.394Z [ 5468: 7232] [v4.12.686.0] INFO  504 Gateway Time-out: sent=0 rcvd=132 elapsed=10020ms
	Line 4671: 2021-01-13T10:54:54.180Z [ 5468: 7232] [v4.12.686.0] INFO  504 Gateway Time-out: sent=0 rcvd=132 elapsed=10016ms
	Line 4697: 2021-01-13T11:01:19.955Z [ 5468: 7232] [v4.12.686.0] INFO  504 Gateway Time-out: sent=0 rcvd=132 elapsed=10016ms
	Line 4723: 2021-01-13T11:09:56.483Z [ 5468: 7232] [v4.12.686.0] INFO  504 Gateway Time-out: sent=0 rcvd=132 elapsed=10016ms
	Line 4902: 2021-01-13T12:10:56.743Z [ 5468: 7232] [v4.12.686.0] INFO  504 Gateway Time-out: sent=0 rcvd=132 elapsed=10024ms
	Line 4949: 2021-01-13T12:22:45.169Z [ 5468: 7232] [v4.12.686.0] INFO  504 Gateway Time-out: sent=0 rcvd=132 elapsed=10017ms
	Line 4970: 2021-01-13T12:27:07.933Z [ 5468: 7232] [v4.12.686.0] INFO  504 Gateway Time-out: sent=0 rcvd=132 elapsed=10018ms
	Line 4979: 2021-01-13T12:27:18.061Z [ 5468: 7232] [v4.12.686.0] INFO  504 Gateway Time-out: sent=0 rcvd=132 elapsed=10096ms
	Line 5004: 2021-01-13T12:31:12.569Z [ 5468: 7232] [v4.12.686.0] INFO  504 Gateway Time-out: sent=0 rcvd=132 elapsed=10019ms
	Line 5101: 2021-01-13T13:08:39.458Z [ 5468: 7232] [v4.12.686.0] INFO  504 Gateway Time-out: sent=0 rcvd=132 elapsed=10018ms
	Line 5239: 2021-01-13T13:49:39.890Z [ 5468: 7232] [v4.12.686.0] INFO  504 Gateway Time-out: sent=0 rcvd=132 elapsed=10018ms
	Line 5263: 2021-01-13T13:55:24.119Z [ 5468: 7232] [v4.12.686.0] INFO  504 Gateway Time-out: sent=0 rcvd=132 elapsed=10025ms
	Line 5273: 2021-01-13T14:00:59.843Z [ 5468: 7232] [v4.12.686.0] INFO  504 Gateway Time-out: sent=0 rcvd=132 elapsed=10139ms
	Line 5278: 2021-01-13T14:01:09.907Z [ 5468: 7232] [v4.12.686.0] INFO  504 Gateway Time-out: sent=0 rcvd=132 elapsed=10063ms

    Looks like every request with more than 10000ms Runtime is causing this error. Searched for the word "elapsed" in the log:

    Suche "elapsed" (1383 Treffer in 1 Dateien von 1 gesucht)
  C:\ProgramData\Sophos\Management Communications System\Endpoint\Logs\McsClient.1.log (1383 Treffer)
    ...
	Line 3997: 2021-01-12T16:56:22.465Z [ 5412: 7156] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=168ms
	Line 4000: 2021-01-12T16:57:17.563Z [ 5412: 7156] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=84ms
	Line 4003: 2021-01-12T16:58:12.777Z [ 5412: 7156] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=202ms
	Line 4006: 2021-01-12T16:59:07.858Z [ 5412: 7156] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=61ms
	Line 4009: 2021-01-12T17:00:03.070Z [ 5412: 7156] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=190ms
	Line 4012: 2021-01-12T17:00:58.165Z [ 5412: 7156] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=85ms
	Line 4015: 2021-01-12T17:01:53.361Z [ 5412: 7156] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=172ms
	Line 4018: 2021-01-12T17:02:48.459Z [ 5412: 7156] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=69ms
	Line 4020: 2021-01-12T17:02:52.347Z [ 5412: 7156] [v4.12.686.0] INFO  200 : sent=15934 rcvd=0 elapsed=3876ms
	Line 4024: 2021-01-12T17:03:47.596Z [ 5412: 7156] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=212ms
	Line 4027: 2021-01-12T17:04:42.717Z [ 5412: 7156] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=108ms
	Line 4030: 2021-01-12T17:05:37.879Z [ 5412: 7156] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=149ms
	Line 4033: 2021-01-12T17:06:32.950Z [ 5412: 7156] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=54ms
	Line 4036: 2021-01-12T17:07:28.076Z [ 5412: 7156] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=114ms
	Line 4039: 2021-01-12T17:08:23.225Z [ 5412: 7156] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=136ms
	Line 4042: 2021-01-12T17:09:18.356Z [ 5412: 7156] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=123ms
	Line 4045: 2021-01-12T17:10:13.397Z [ 5412: 7156] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=35ms
	Line 4048: 2021-01-12T17:11:08.465Z [ 5412: 7156] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=59ms
	Line 4051: 2021-01-12T17:12:03.544Z [ 5412: 7156] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=70ms
	Line 4054: 2021-01-12T17:12:58.703Z [ 5412: 7156] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=151ms
	Line 4057: 2021-01-12T17:13:53.828Z [ 5412: 7156] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=110ms
	Line 4060: 2021-01-12T17:14:48.931Z [ 5412: 7156] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=91ms
	Line 4062: 2021-01-12T17:15:44.004Z [ 5412: 7156] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=56ms
	Line 4065: 2021-01-12T17:16:39.169Z [ 5412: 7156] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=152ms
	Line 4068: 2021-01-12T17:17:34.263Z [ 5412: 7156] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=75ms
	Line 4071: 2021-01-12T17:18:29.438Z [ 5412: 7156] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=162ms
	Line 4074: 2021-01-12T17:19:24.548Z [ 5412: 7156] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=97ms
	Line 4077: 2021-01-12T17:20:19.669Z [ 5412: 7156] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=106ms
	Line 4080: 2021-01-12T17:21:14.726Z [ 5412: 7156] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=48ms
	Line 4083: 2021-01-12T17:22:09.774Z [ 5412: 7156] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=40ms
	Line 4086: 2021-01-12T17:23:04.835Z [ 5412: 7156] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=54ms
	Line 4089: 2021-01-12T17:23:59.971Z [ 5412: 7156] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=121ms
	Line 4092: 2021-01-12T17:24:55.015Z [ 5412: 7156] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=25ms
	Line 4169: 2021-01-13T08:17:59.067Z [ 5228: 7212] [v4.12.686.0] INFO  200 : sent=0 rcvd=168 elapsed=12110ms
	Line 4172: 2021-01-13T08:17:59.561Z [ 5228: 7212] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=489ms
	Line 4174: 2021-01-13T08:17:59.624Z [ 5228: 7212] [v4.12.686.0] INFO  200 : sent=0 rcvd=725 elapsed=62ms
	Line 4190: 2021-01-13T08:17:59.778Z [ 5228: 7212] [v4.12.686.0] INFO  200 : sent=4426 rcvd=0 elapsed=89ms
	Line 4202: 2021-01-13T08:18:51.351Z [ 5228: 7212] [v4.12.686.0] INFO  200 : sent=0 rcvd=0 elapsed=9396ms
	Line 4217: 2021-01-13T08:21:03.239Z [ 5228: 7212] [v4.12.686.0] INFO  200 : sent=0 rcvd=168 elapsed=1281ms
	Line 4220: 2021-01-13T08:21:13.261Z [ 5228: 7212] [v4.12.686.0] INFO  504 Gateway Time-out: sent=0 rcvd=132 elapsed=10016ms
	Line 4280: 2021-01-13T08:26:26.328Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=0 rcvd=168 elapsed=3387ms
	Line 4284: 2021-01-13T08:26:28.552Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=2214ms
	Line 4286: 2021-01-13T08:26:30.186Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=0 rcvd=725 elapsed=1634ms
	Line 4300: 2021-01-13T08:26:33.057Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=20046 rcvd=0 elapsed=2711ms
	Line 4309: 2021-01-13T08:26:33.161Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=0 rcvd=0 elapsed=82ms
	Line 4320: 2021-01-13T08:26:36.388Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=0 rcvd=168 elapsed=1490ms
	Line 4323: 2021-01-13T08:26:38.204Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=2331 rcvd=0 elapsed=1812ms
	Line 4326: 2021-01-13T08:26:40.440Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=759 rcvd=0 elapsed=2231ms
	Line 4330: 2021-01-13T08:26:42.205Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=1746ms
	Line 4335: 2021-01-13T08:26:42.278Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=0 rcvd=0 elapsed=71ms
	Line 4347: 2021-01-13T08:27:28.900Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=0 rcvd=168 elapsed=118ms
	Line 4350: 2021-01-13T08:27:28.988Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=2826 rcvd=0 elapsed=83ms
	Line 4354: 2021-01-13T08:27:29.039Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=41ms
	Line 4359: 2021-01-13T08:27:29.145Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=0 rcvd=0 elapsed=103ms
	Line 4366: 2021-01-13T08:28:24.472Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=48ms
	Line 4369: 2021-01-13T08:28:36.375Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=2143 rcvd=0 elapsed=70ms
	Line 4372: 2021-01-13T08:29:19.569Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=92ms
	Line 4376: 2021-01-13T08:30:14.661Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=87ms
	Line 4379: 2021-01-13T08:31:11.612Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=1947ms
	Line 4382: 2021-01-13T08:32:06.693Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=75ms
	Line 4385: 2021-01-13T08:33:01.794Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=94ms
	Line 4388: 2021-01-13T08:33:58.925Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=2123ms
	Line 4391: 2021-01-13T08:34:55.427Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=1496ms
	Line 4394: 2021-01-13T08:35:52.786Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=2352ms
	Line 4397: 2021-01-13T08:36:47.825Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=32ms
	Line 4400: 2021-01-13T08:37:42.863Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=31ms
	Line 4403: 2021-01-13T08:38:37.912Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=43ms
	Line 4406: 2021-01-13T08:39:34.367Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=1448ms
	Line 4408: 2021-01-13T08:39:36.135Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=1680 rcvd=0 elapsed=1764ms
	Line 4412: 2021-01-13T08:40:32.739Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=1592ms
	Line 4414: 2021-01-13T08:41:27.798Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=51ms
	Line 4417: 2021-01-13T08:42:22.851Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=46ms
	Line 4420: 2021-01-13T08:43:17.952Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=94ms
	Line 4423: 2021-01-13T08:44:13.180Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=222ms
	Line 4426: 2021-01-13T08:45:09.672Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=1475ms
	Line 4429: 2021-01-13T08:46:06.125Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=1444ms
	Line 4432: 2021-01-13T08:47:01.210Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=79ms
	Line 4435: 2021-01-13T08:47:56.288Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=66ms
	Line 4438: 2021-01-13T08:48:53.874Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=2564ms
	Line 4441: 2021-01-13T08:49:50.767Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=1872ms
	Line 4444: 2021-01-13T08:50:47.420Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=1634ms
	Line 4447: 2021-01-13T08:51:43.691Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=1253ms
	Line 4450: 2021-01-13T08:52:38.797Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=93ms
	Line 4453: 2021-01-13T08:53:33.848Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=45ms
	Line 4455: 2021-01-13T08:54:28.939Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=84ms
	Line 4458: 2021-01-13T08:55:24.849Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=902ms
	Line 4461: 2021-01-13T08:56:20.308Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=447ms
	Line 4464: 2021-01-13T08:57:15.396Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=75ms
	Line 4467: 2021-01-13T08:58:12.164Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=1755ms
	Line 4470: 2021-01-13T08:59:07.845Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=670ms
	Line 4473: 2021-01-13T09:00:03.021Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=159ms
	Line 4476: 2021-01-13T09:01:00.092Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=2055ms
	Line 4479: 2021-01-13T09:01:57.630Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=2525ms
	Line 4482: 2021-01-13T09:02:52.702Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=49ms
	Line 4485: 2021-01-13T09:03:57.751Z [ 5468: 7232] [v4.12.686.0] INFO  504 Gateway Time-out: sent=0 rcvd=132 elapsed=10032ms
	Line 4495: 2021-01-13T09:06:33.229Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=0 rcvd=168 elapsed=1323ms
	Line 4498: 2021-01-13T09:06:34.959Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=1726ms
	Line 4505: 2021-01-13T09:07:32.734Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=1190ms
	Line 4508: 2021-01-13T09:08:29.234Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=1489ms
	Line 4511: 2021-01-13T09:09:24.271Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=29ms
	Line 4514: 2021-01-13T09:10:19.336Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=57ms
	Line 4517: 2021-01-13T09:11:15.825Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=1475ms
	Line 4520: 2021-01-13T09:12:20.851Z [ 5468: 7232] [v4.12.686.0] INFO  504 Gateway Time-out: sent=0 rcvd=132 elapsed=10017ms
	Line 4530: 2021-01-13T09:17:48.766Z [ 5468: 7232] [v4.12.686.0] INFO  504 Gateway Time-out: sent=0 rcvd=132 elapsed=10111ms
	Line 4535: 2021-01-13T09:17:50.469Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=0 rcvd=168 elapsed=1699ms
	Line 4538: 2021-01-13T09:17:52.914Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=2441ms
	Line 4546: 2021-01-13T09:19:00.008Z [ 5468: 7232] [v4.12.686.0] INFO  504 Gateway Time-out: sent=0 rcvd=132 elapsed=10023ms
	Line 4556: 2021-01-13T09:30:42.737Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=0 rcvd=168 elapsed=135ms
	Line 4559: 2021-01-13T09:30:43.013Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=272ms
	Line 4567: 2021-01-13T09:31:48.331Z [ 5468: 7232] [v4.12.686.0] INFO  504 Gateway Time-out: sent=0 rcvd=132 elapsed=10026ms
	Line 4577: 2021-01-13T09:47:24.553Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=0 rcvd=168 elapsed=1479ms
	Line 4580: 2021-01-13T09:47:27.062Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=2492ms
	Line 4582: 2021-01-13T09:47:32.406Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=16036 rcvd=0 elapsed=5303ms
	Line 4591: 2021-01-13T09:48:30.264Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=1114ms
	Line 4594: 2021-01-13T09:49:26.077Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=799ms
	Line 4597: 2021-01-13T09:50:21.189Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=96ms
	Line 4600: 2021-01-13T09:51:16.285Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=84ms
	Line 4603: 2021-01-13T09:52:11.364Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=71ms
	Line 4606: 2021-01-13T09:53:16.394Z [ 5468: 7232] [v4.12.686.0] INFO  504 Gateway Time-out: sent=0 rcvd=132 elapsed=10020ms
	Line 4616: 2021-01-13T10:39:48.332Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=0 rcvd=168 elapsed=121ms
	Line 4619: 2021-01-13T10:39:49.589Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=1251ms
	Line 4626: 2021-01-13T10:40:45.579Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=68ms
	Line 4629: 2021-01-13T10:41:42.521Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=1930ms
	Line 4632: 2021-01-13T10:42:37.997Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=467ms
	Line 4635: 2021-01-13T10:43:33.073Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=69ms
	Line 4638: 2021-01-13T10:44:30.011Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=1929ms
	Line 4641: 2021-01-13T10:45:27.398Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=2377ms
	Line 4644: 2021-01-13T10:46:22.449Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=42ms
	Line 4647: 2021-01-13T10:47:17.519Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=61ms
	Line 4650: 2021-01-13T10:48:13.042Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=517ms
	Line 4653: 2021-01-13T10:49:10.599Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=2548ms
	Line 4656: 2021-01-13T10:50:07.440Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=1835ms
	Line 4659: 2021-01-13T10:51:03.939Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=1492ms
	Line 4662: 2021-01-13T10:51:58.976Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=29ms
	Line 4665: 2021-01-13T10:52:54.039Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=56ms
	Line 4667: 2021-01-13T10:53:49.157Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=108ms
	Line 4671: 2021-01-13T10:54:54.180Z [ 5468: 7232] [v4.12.686.0] INFO  504 Gateway Time-out: sent=0 rcvd=132 elapsed=10016ms
	Line 4681: 2021-01-13T10:58:16.170Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=0 rcvd=168 elapsed=1661ms
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	Line 4723: 2021-01-13T11:09:56.483Z [ 5468: 7232] [v4.12.686.0] INFO  504 Gateway Time-out: sent=0 rcvd=132 elapsed=10016ms
	Line 4733: 2021-01-13T11:19:25.968Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=0 rcvd=168 elapsed=1392ms
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	Line 4752: 2021-01-13T11:23:09.793Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=112ms
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	Line 4902: 2021-01-13T12:10:56.743Z [ 5468: 7232] [v4.12.686.0] INFO  504 Gateway Time-out: sent=0 rcvd=132 elapsed=10024ms
	Line 4912: 2021-01-13T12:13:15.024Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=0 rcvd=168 elapsed=143ms
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	Line 4946: 2021-01-13T12:21:40.142Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=1915ms
	Line 4949: 2021-01-13T12:22:45.169Z [ 5468: 7232] [v4.12.686.0] INFO  504 Gateway Time-out: sent=0 rcvd=132 elapsed=10017ms
	Line 4959: 2021-01-13T12:26:02.431Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=0 rcvd=168 elapsed=151ms
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	Line 4970: 2021-01-13T12:27:07.933Z [ 5468: 7232] [v4.12.686.0] INFO  504 Gateway Time-out: sent=0 rcvd=132 elapsed=10018ms
	Line 4979: 2021-01-13T12:27:18.061Z [ 5468: 7232] [v4.12.686.0] INFO  504 Gateway Time-out: sent=0 rcvd=132 elapsed=10096ms
	Line 4984: 2021-01-13T12:27:19.380Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=0 rcvd=168 elapsed=1316ms
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	Line 4998: 2021-01-13T12:29:12.392Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=45ms
	Line 5001: 2021-01-13T12:30:07.534Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=134ms
	Line 5004: 2021-01-13T12:31:12.569Z [ 5468: 7232] [v4.12.686.0] INFO  504 Gateway Time-out: sent=0 rcvd=132 elapsed=10019ms
	Line 5014: 2021-01-13T12:43:20.809Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=0 rcvd=168 elapsed=119ms
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	Line 5030: 2021-01-13T12:46:07.775Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=0 rcvd=140 elapsed=1417ms
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	Line 5101: 2021-01-13T13:08:39.458Z [ 5468: 7232] [v4.12.686.0] INFO  504 Gateway Time-out: sent=0 rcvd=132 elapsed=10018ms
	Line 5111: 2021-01-13T13:11:15.247Z [ 5468: 7232] [v4.12.686.0] INFO  200 : sent=0 rcvd=168 elapsed=1486ms
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  • 0 in reply to stetze

    Bei uns genau das selbe verhalten. Immer wieder mehrmals pro Tag schon seit mindestens 4 Monaten.

    , any help?

    Sophos, do you need a better scalable Infrastructure?...

  • 0 in reply to solae

    I suggest replying in english.

  • 0 in reply to LHerzog

    this is not getting better

    here an other place to find the error - in the Agent GUI:

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