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Failed to install savxp: uninstalling an older product failed.

Most likely Post WINDOWS Monthly Patch Installation, Sophos status is broken.

We started the Windows updates rollout this week and already have multiple devices with this issues now.

Ex- This device was all okay once the update was installed and rebooted Sophos events shows this error.

Anyone else with this problem?

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  • We have this problem also for several Win10 machines. Solved by run update from Sophos Endpoint UI on "problematic" machines and by several restarts.

    In "Sophos Central Console" are "device status" ok, but on some machines is the status Red - "you have to call IT .." (free translation from Czech language").

    On fully updated machines and also on machines with some missing patches.