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need help removing SVR .msi intaller in order to download latest edition (Windows 10)

hArd_nUt2crAck

i guess i deleted the original installer package and cannot remove Sophos Virus Removal tool so that i may download the current version. do i need to edit the registry? thank you for your help in advance 

 



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  • 0

    Hi  

    Please go to the following location and check if the installer is present: 

    • 32-bit computer: C:\Program Files\Sophos\Sophos Virus Removal Tool\
    • 64-bit computer: C:\Program Files (x86)\Sophos\Sophos Virus Removal Tool\

    If the installer is available, please you can run the following command line:

    • 32-bit computer: C:\Program Files\Sophos\Sophos Virus Removal Tool\SVRTcli.exe -uninstall
    • 64-bit computer: C:\Program Files (x86)\Sophos\Sophos Virus Removal Tool\SVRTcli.exe -uninstall

    Please refer to the article Overview of the Sophos Virus Removal Tool (SVRT). Let me know if this helps your query.

    Haridoss Sreenivasan
    Technical Support Engineer | Sophos Technical Support
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

  • 0 in reply to Haridoss Sreenivasan

    thank you Haridoss

    i wasn't able to locate the installer file you mentioned, unfortunately.  i've had several system resets since adopting Windows 10 last year.  every time i get a newly updated 

    OS i seem to be lacking in some of my files.  can you tell me how to use Regedit to delete the entries that are causing the problem with the uninstall? 

    i probably don't really require the SVT since i do have Sophos Home beta running, but i believe you can't have too many "safeguards" at your fingertips these days.

    again thank you very much for your kind assistance.

    hard nut to crack (scott)

     

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