The Sophos Virus Removal Tool is able to identify and remove malware from a single Windows endpoint computer (for Macs, take a look at Sophos Home for Mac). The tool comes with the latest identities included, to stay current with the latest detections, the tool should be downloaded again when a new scan is required.
This knowledge base article provides an overview of the tool. As it is a free tool, there will be no phone or email support for it. Any concerns related to the tool should be posted at Sophos Community. If you would like to see more information added to the article please use the feedback box at the bottom of the article.
Applies to the following Sophos product(s) and version(s) Sophos Virus Removal Tool
The tool is available to both Sophos and non-Sophos customers alike.
Sophos customers are strongly advised to use the latest version of Sophos Anti-Virus in preference to this tool. The Sophos Virus Removal Tool offers no additional detection ability over that of Sophos Anti-Virus version 10. A managed installation of Sophos Anti-Virus however, offers additional benefits like real time scanning and central management.
If you need any assistance with using this tool post your question to the free tools forum.
The tool is a self-contained on-demand malware scanner with the following features:
Note: It does not have an on-access scanner (i.e., the ability to scan files real time). Updating is only available in the 2.2 version of the tool.
You can download the tool from the link below.
Download: Virus Removal Tool - Free virus detection and removal.
This tool is only available for Windows:
To run the tool, log in to the computer using an account that has administrative privileges.
The tool can be used in the following ways:
C:\Program Files (x86)\Sophos\Sophos Virus Removal Tool
C:\Program Files\Sophos\Sophos Virus Removal Tool
The following are the command line options that can be passed to the command line tool:
Note: If you are a licensed Sophos customer, you are welcome to use the tool (though we recommend you use the Sophos Endpoint Security and Control or the SAV32CLI). However, all support requests should be posted on the same free tool forum as non-Sophos customers.
When posting to the forum you may want to include the log of the scan, or an extract. The file SophosVirusRemovalTool.log can be found at the following:
C:\ProgramData\Sophos\Sophos Virus Removal Tool\Logs
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Every comment submitted here is read (by a human) but we do not reply to specific technical questions. For technical support post a question to the community. Or click here for new feature/product improvements. Alternatively for paid/licensed products open a support ticket.