I'm on Yosemite 10.10.3, running Sophos for Mac 9.2.4 which shows as up to date in Sophos. Yet, this morning I got a message saying Sophos is not running. The S in the shield is grayed out, and nothing I've tried has worked. In looking this problem up it seems to have been one from an earlier version and fixed. Any advice as to what to do will be hugely appreciated. Thank you.
The software is free how ever many times you download it. Just checked and it works fine for me.
It's most likely that your browser has cached the page and something in the cache is conflicting with the live page. Clear your cache or maybe just try downloading the software again in a private browsing window.
- - - - - - - - - - - -
Communities Moderator, SOPHOS
Knowledge Base | @SophosSupport | Video tutorials
Remember to like a post. If a post (on a question thread) solves your question use the 'This helped me' link.
The software is free how ever many times you download it. Just checked and it works fine for me.
It's most likely that your browser has cached the page and something in the cache is conflicting with the live page. Clear your cache or maybe just try downloading the software again in a private browsing window.
- - - - - - - - - - - -
Communities Moderator, SOPHOS
Knowledge Base | @SophosSupport | Video tutorials
Remember to like a post. If a post (on a question thread) solves your question use the 'This helped me' link.
