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Web Protection blocking website

Laststarfighter

Hi 

i have the Sophos 9.x installed on my mac, with block access to malicious sites set to 'on' under Web Protection.

What I've noticed is that the website www.whitepages.com.au seems to be blocked from loading.

This has been happening for months and I always thought it was an issue with my mac. Other macs in the household don't have Sophos installed and can access the site fine.

If I add the site to the allowed websites it stll won't load.

If I set block access to malicious sites set to 'off' it will load as per normal.

www.whitepages.com.au is a legitimate website, I'm not sure why it is getting blocked. Or why when I add it as an allowed site it still won't load?

Cheers

LS

:1017561


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    Very odd.  You only have to switch off one option to resolve the issue, I have tested and have to switch off both Web Protection options, and to cap it all our development team can't recreate the problem. :smileyfrustrated:

    Still it has been raised to be investigated.  I'll get back to you if we need anything further.  Thanks.

    :1017625

     - - - - - - - - - - - -

    Communities Moderator, SOPHOS
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

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  • 0

    Very odd.  You only have to switch off one option to resolve the issue, I have tested and have to switch off both Web Protection options, and to cap it all our development team can't recreate the problem. :smileyfrustrated:

    Still it has been raised to be investigated.  I'll get back to you if we need anything further.  Thanks.

    :1017625

     - - - - - - - - - - - -

    Communities Moderator, SOPHOS
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

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