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Fatal Error: The main data file is missing

I could not resume my Mac laptop after sleeping and had to force a shutdown. The Sophos icon on the menu bar is now greyed out. The Sophos log keeps repeating the following:

com.sophos.intercheck: Info: ic_worker_start: kext already loaded at 20:47 on 27 October 2014
com.sophos.intercheck:
com.sophos.intercheck: Fatal Error: The main virus data file is missing
com.sophos.intercheck: Sophos Anti-Virus cannot continue
com.sophos.intercheck:

Does anyone from Sophos want more information before I remove and restore the program?

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0 ruckus over 10 years ago

There are a couple of recent posts on here about this. I've asked our development team to have a look - please wait! :smileyhappy:
:1019709

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Communities Moderator, SOPHOS
Knowledge Base | @SophosSupport | Video tutorials
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0 ruckus over 10 years ago

There are a couple of recent posts on here about this. I've asked our development team to have a look - please wait! :smileyhappy:
:1019709

- - - - - - - - - - - -

Communities Moderator, SOPHOS
Knowledge Base | @SophosSupport | Video tutorials
Remember to like a post. If a post (on a question thread) solves your question use the 'This helped me' link.
Cancel
Vote Up 0 Vote Down

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