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need help uninstalling sophos antivirus and all its products, trial version windows

I tried uninstalling sophos antivirus but it kept requiring tamper protection password, home trial version windows. I would like to remove it from my pc? please do help.



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  • HI Drew, 

    As you are using the Cloud-based Endpoint , that would mean that you have installed from Sophos Central .  Please refer the Steps to disable Tamper protection .

    How to disable Tamper Protection

    Disabling from Sophos Central

    Per machine

     

    1. Log in to the Sophos Central Dashboard.
    2. Go to Computers.
    3. Click to select the endpoint where tamper protection should be disabled.
    4. On the Summary page, click Disabled Tamper Protection.

     

    Globally

     

    1. Log in to the Sophos Central Dashboard.
    2. Go to System Settings.
    3. Select General Settings > Tamper Protection
    4. Disable Tamper Protection and then click Save.

    Note : After updating the policy on Sophos Central . Make sure you update Cloud-based Endpoint installed . So it would fetch the updated policy and proceed with uninstallation.

    Taken from Article 124383

    https://community.sophos.com/kb/en-us/124383

    Thanks and Regards

    Aditya Patel | Network and Security Engineer. 

    Regards,

    Aditya Patel
    Global Escalation Support Engineer | Sophos Technical Support

    Knowledge Base  |  @SophosSupport | Sign up for SMS Alerts
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  • Hey, Aditya

    I guess i jumped the  gun, sorry but this didn't help. General settings don't show hence not possible to go on with the procedures. (disabling from sophos central)

    Drew