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Scan this mac will never complete ! / scanning a folder actually works?!

cesare

Hi,

I'm using SAV 9.0.3 with OSX 10.9 (Mavericks), I actually have this problem since installing a new SSD (500 GB) from Samsung. Since then I'm not anymore able to do a complete system scan, although I can successfully scan e.g. the documents folder. When I start a full scan (scan this mac) it will simply keep on showing the inital progress bar that in german says "Berechnung erfolgt...", in English something like "computing time needed". I let it run an entire night it a couple of days ago but it never got beyond this stage. After that I can't stop it anymore I have to close SAV with the task manager. Strange enough I can properly scan smaller folders.

I tried already to reinstall SAV on older versions, but this didn't actually help. Any ideas?

Thanks,

Cesare

:1014081


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  • 0

    It's good that sweep worked.  Low-tech rules! :smileyhappy:

    How about creating a custom scan in the GUI for just the /usr/ folder.  As '592 errors were encountered' you obviously couldn't post all the locations.  Hence maybe look back at the problematic files and try a custom GUI scan that targets just the folders with those files in them?  See if that completes.

    Also worth testing is creating a custom whole drive scan that excludes all external drives and doesn't scan compressed files (let me know if that needs more explanation).

    :1014327

     - - - - - - - - - - - -

    Communities Moderator, SOPHOS
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

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  • 0

    It's good that sweep worked.  Low-tech rules! :smileyhappy:

    How about creating a custom scan in the GUI for just the /usr/ folder.  As '592 errors were encountered' you obviously couldn't post all the locations.  Hence maybe look back at the problematic files and try a custom GUI scan that targets just the folders with those files in them?  See if that completes.

    Also worth testing is creating a custom whole drive scan that excludes all external drives and doesn't scan compressed files (let me know if that needs more explanation).

    :1014327

     - - - - - - - - - - - -

    Communities Moderator, SOPHOS
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

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