Sophos detected a Mal/RarMal-B and couldn't automatically remove it - how do I get rid of it?

Hi TJ S 

That should be enough but please run the full scan on the system. 

Would you please suggest which Sophos AV you are using - Sophos central managed or Sophos Enterprise console or Sophos Home?

Thanks! I'm running another scan so hopefully everything is okay. I'm using Sophos Home.

Also, is there a way to get detail on issues found? During my previous scan Sophos said it found a few other issues (no files with detections, 6 issues found) but I wasn't able to get details on them (I have my settings set to cleanup and delete if cleanup isn't possible).

Thanks again!

Thanks! I'm running another scan so hopefully everything is okay. I'm using Sophos Home.

Also, is there a way to get detail on issues found? During my previous scan Sophos said it found a few other issues (no files with detections, 6 issues found) but I wasn't able to get details on them (I have my settings set to cleanup and delete if cleanup isn't possible).

Thanks again!

Hi TJ S 

Thank you for the acknowledgement.

For Sophos Home, we have a different team who handles queries regarding this product, I'd suggest you contact them through twitter or if you are a premium customer, you can contact them here. They'll help you to resolve your queries.