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NFA (NetStream Firewall Appliance)

Hello,

Is there someone who can explain why SW-17.5.7_MR-7-511 failed to install.

I like to upgrade from SG to XG, for security reasons I use another SSD (Samsung EVO 860 250 GB) to play safe.
When I starting power up after connected putty, connect a bootable USB stick to the device.
The NFA starts running with the installation (seeing progress bar) but after a few minutes the process holds??
No message, no progress nothing ...
Perhaps someone has the same experience and can help to resolve this problem.

Thanks,

Peter

This thread was automatically locked due to age.

0 Keyur over 5 years ago

Hi Peter Renses

Changing any hardware of the firewall will void the warranty. It may be possible that driver issue or compatibility issue.

I would request you to contact partner or contact technical support to check the issue further.

Regards,

Keyur
Community Support Engineer | Sophos Support
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