SophosScanD 9.9.0 is slowing our computers performance (Macs) and draines battery

Hi Mikael Lindgren 

Apologies for the inconvenience you are facing. Can you please let us know which Sophos product you are using? Is it Sophos Home, Sophos Central endpoint or Sophos Enterprise Console endpoint? Is the issue reproducible on demand? If so, how? 

Hi, 

The product that we are using Sophos Central Endpoint.

I would say that issue is there all of the time. How is the process SophoScandD supposed to work, should it be running all of the time or every now and then. My lab computer is running macOS Mojave 10.14.4 and I can not see the issue with rocess SophoScandD on that computer. It seems like it has something to do with macOS Mojave 10.14.5 and SophoScandD as far as I can see for now.

Kind rgds

Micke

Hi, 

The product that we are using Sophos Central Endpoint.

I would say that issue is there all of the time. How is the process SophoScandD supposed to work, should it be running all of the time or every now and then. My lab computer is running macOS Mojave 10.14.4 and I can not see the issue with rocess SophoScandD on that computer. It seems like it has something to do with macOS Mojave 10.14.5 and SophoScandD as far as I can see for now.

Kind rgds

Micke

Hi Mikael Lindgren 

I would request you to open a support case for this issue as we will need to perform in-depth troubleshooting. Once that is done, please PM me the case number.