This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

How to satisfy a recurrent 'Security and Privacy' pop-up?

Hello,

I'm a new member. Joined because I've been clicking ignore for too long on an annoying pop-up and am hoping to actually solve it now. The pop-up states:

 

Sophos Endpoint

You need to change your 'Security & Privacy' settings in order to protect this computer.

Click 'Open Security & Privacy' and then click 'Allow' within the next screen.

 

In theory the next step is easy ... except there is no "Allow" option at the next screen. And so I am left with no choice but to repetitively hit "Close" to ignore the pop-up. I run 10.13.6 (High Sierra) on a 2018 MBPro, in case that helps anyone lead me to an alternative solution.

Thank you in advance for your time and attention.

~Dave 



This thread was automatically locked due to age.
Parents
  • Hi Dave Dudek,

    Can you please type the following command in the terminal window and share the output here? Also, please let us know the Sophos product and the Mac OS details.

    sqlite3 /var/db/SystemPolicyConfiguration/KextPolicy "SELECT * from kext_policy”

    Regards,

    Gowtham Mani
    Community Support Engineer | Sophos Technical Support

    Knowledge Base  |  @SophosSupport | Sign up for SMS Alerts
    If a post solves your question use the 'This helped me' link.

  • Gowtham Mani said:

    Hi Dave Dudek,

    Can you please type the following command in the terminal window and share the output here? Also, please let us know the Sophos product and the Mac OS details.

    sqlite3 /var/db/SystemPolicyConfiguration/KextPolicy "SELECT * from kext_policy”

     

    Hi Gowtham Mani

    I happened upon this thread and I also am having the same problem.

    I copied and pasted the above command into terminal and there was no reaction - just the appearance of another cursor. 

    I'm using Mac OS 10.13.6 and Sophos Anti-Virus home edition 9.7.7.

     

    Is that an indication of some sort in that there was no reaction to the command?

     

    Any other ideas to try?

     

    Thanks for the help.

     

    Bernie

     

     

Reply
  • Gowtham Mani said:

    Hi Dave Dudek,

    Can you please type the following command in the terminal window and share the output here? Also, please let us know the Sophos product and the Mac OS details.

    sqlite3 /var/db/SystemPolicyConfiguration/KextPolicy "SELECT * from kext_policy”

     

    Hi Gowtham Mani

    I happened upon this thread and I also am having the same problem.

    I copied and pasted the above command into terminal and there was no reaction - just the appearance of another cursor. 

    I'm using Mac OS 10.13.6 and Sophos Anti-Virus home edition 9.7.7.

     

    Is that an indication of some sort in that there was no reaction to the command?

     

    Any other ideas to try?

     

    Thanks for the help.

     

    Bernie

     

     

Children
No Data