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Update XG firmware installed on own hardware?

Hello,

First, thank you for providing Sophos XG Firewall to home users to install on their own hardware. This is a nice product, and I'm appreciating the advanced feature set (was using pfSense previously).

My question is how should users who have installed XG on their own hardware update the firmware?

When I check this in Administration --> Firmware, it does not show the available updates. (e.g. I'm currently running SFOS 17.1.3 MR-3 and I see that SFOS 17.1.4 MR-4 should now be available)

I do not see any firmware updates available in the My Sophos portal.

I have read https://community.sophos.com/kb/en-us/123285

Thank you much,

Ari



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  • Hi Ari,

    Welcome to Sophos Community and we hope you are enjoying the secure experience provided by our free XG home tool.

    You are referring to the correct KB article for the upgrade procedure. The current firmware of your Home edition is latest, next updates will be soon available.

    Thanks,

    Sachin Gurung
    Team Lead | Sophos Technical Support
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

Reply
  • Hi Ari,

    Welcome to Sophos Community and we hope you are enjoying the secure experience provided by our free XG home tool.

    You are referring to the correct KB article for the upgrade procedure. The current firmware of your Home edition is latest, next updates will be soon available.

    Thanks,

    Sachin Gurung
    Team Lead | Sophos Technical Support
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

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