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Firefox is giving me frequent "The connection was reset" messages - is Sophos not treating Firefox as a trusted application or similar?

ddoer

Firefox often doesn't take me to previously visited sites right away, though it does when I retry the same URL. Started happening around the time I upgraded to latest Sophos AV. A web search indicated this is a sign of a browser not being trusted by AV or anti-malware software, but I don't see anywhere to tell Sophos what to trust or not trust.

Thanks!



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    For Month, I've got "The connection was reset" and "can't establish a secure connection" err in Firefox, 2-5 times in a hour.
    I deleted SOPHOS and No err occured.
    I'm using NO OTHER third party antivirus or firewall tools. Just Only Sophos for Mac.

    Thank you.

    Mac OS X El Capitan 10.11.1
    Firefox 42.0
    Sophos 9.4.0
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  • 0
    For Month, I've got "The connection was reset" and "can't establish a secure connection" err in Firefox, 2-5 times in a hour.
    I deleted SOPHOS and No err occured.
    I'm using NO OTHER third party antivirus or firewall tools. Just Only Sophos for Mac.

    Thank you.

    Mac OS X El Capitan 10.11.1
    Firefox 42.0
    Sophos 9.4.0
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