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PUA on Smartphone, just with Sophos

I got a new phone, the Hisense A2 pro, from Aliexpress. Installing sophos showed me a PUA with a lot of rights. How serious is the threat? I can't find the "PUA-App" on the phone and I can't deinstall it, not even in sophos. Other antivir programms like Norton and Avira couldn't find anything wrong, though.

There are many low reputation apps (especially for e-ink) on the phone, the low reputation is probably because of the e-ink display? Are they safe? E.G.:

Many thanks in advance!

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0 Haridoss Sreenivasan over 6 years ago

Hi Rene,

Please find the article What is a potentially unwanted application (PUA)? which explains the possible reasons for the low reputation detection. If you are looking for a way to remove the detected Threat or PUA, Please follow the instruction below:

1. Open Sophos Mobile Security

2. From the left-hand side, open the menu

3. Tap on scanner

4. Select the Malware under Threats & PUAs

5. Then click on uninstall

Let me know if this helps resolve your query

Haridoss Sreenivasan
Technical Support Engineer | Sophos Technical Support
Knowledge Base | @SophosSupport | Video tutorials
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0 Rene Schmidt over 6 years ago in reply to Haridoss Sreenivasan

Thanks for the reply, but there is no button to uninstall. The first picture is made in Scanner, but the uninstall button is missing. It's possible to uninstall the low reputation apps, as seen in the 2nd row of pictures.
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0 Rene Schmidt over 6 years ago in reply to Haridoss Sreenivasan

Thanks for the reply, but there is no button to uninstall. The first picture is made in Scanner, but the uninstall button is missing. It's possible to uninstall the low reputation apps, as seen in the 2nd row of pictures.
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