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Stand-Alone client with Windows 7 Profesional

Felipe Gutierrez over 7 years ago

Hello,

I have a customer that need this:

- Encrypted C: (volume based)

- Encryted E: (file based)

- USB media--> (file based,plaintext folder and safeguard portable).

I have configure this policy

I reboot computer, but not encrypted.

Any idea?

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0 Felipe Gutierrez over 7 years ago

I have enrypted C: with volume based, but the E: with File based cannot->

Any idea?
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0 Haridoss Sreenivasan over 7 years ago in reply to Felipe Gutierrez

Hi Felipe,

After a File Encryption policy has been assigned to your computer, existing files in the locations covered by the encryption policy are not encrypted automatically. An initial encryption has to be performed.

We recommend that you perform this initial encryption as soon as your computer receives a File Encryption policy although your security officer may automatically initiate this encryption task. This is to ensure that your data is encrypted according to the policy as soon as possible after you received a File Encryption policy. Please refer to the article SafeGuard Enterprise user help. Let me know if this helps resolve your query.

Haridoss Sreenivasan
Technical Support Engineer | Sophos Technical Support
Knowledge Base | @SophosSupport | Video tutorials
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0 Felipe Gutierrez over 7 years ago in reply to Haridoss Sreenivasan

Hi Haridoss.

Sorry I don't understand this.

please can you tell me step by step. thanks
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0 Haridoss Sreenivasan over 7 years ago in reply to Felipe Gutierrez

Hi Felipe,

After a File Encryption policy has been assigned to endpoints, files in the locations covered by the policy are transparently encrypted without user interaction:

■ New files in the relevant locations are encrypted automatically.

■ If users have the key for an encrypted file, they can read and modify the content.

■ If users do not have the key for an encrypted file, access is denied.

■ If a user accesses an encrypted file on an endpoint where File Encryption is not installed, the encrypted content is shown.

Already existing files in the locations covered by the encryption policy are not encrypted automatically. Users have to carry out an initial encryption in the SafeGuard File Encryption Wizard on the endpoint.

Please refer to the article SafeGuard Enterprise Administrator help and check the Chapter 23. Also, refer to SafeGuard Enterprise User help. Let me know if this helps resolve your query.

Haridoss Sreenivasan
Technical Support Engineer | Sophos Technical Support
Knowledge Base | @SophosSupport | Video tutorials
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0 Felipe Gutierrez over 7 years ago in reply to Haridoss Sreenivasan

HI,

My problem not is with "C:"--> Hard disk boot

The problem is with "E:"--> I need encrypted with file based. The key used is the regenerate computer.

Thanks!
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0 Felipe Gutierrez over 7 years ago in reply to Haridoss Sreenivasan

HI,

My problem not is with "C:"--> Hard disk boot

The problem is with "E:"--> I need encrypted with file based. The key used is the regenerate computer.

Thanks!
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