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Stand-Alone client with Windows 7 Profesional

Hello,

 

I have a customer that need this:

 

- Encrypted C: (volume based)

- Encryted E: (file based)

- USB media--> (file based,plaintext folder and safeguard portable).

 

I have configure this policy

I reboot computer, but not encrypted.

 

Any idea?



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Parents
  • I have enrypted C: with volume based, but the E: with File based cannot->

     

    Any idea?

  • Hi Felipe,

    After a File Encryption policy has been assigned to your computer, existing files in the locations covered by the encryption policy are not encrypted automatically. An initial encryption has to be performed.

    We recommend that you perform this initial encryption as soon as your computer receives a File Encryption policy although your security officer may automatically initiate this encryption task. This is to ensure that your data is encrypted according to the policy as soon as possible after you received a File Encryption policy. Please refer to the article SafeGuard Enterprise user help. Let me know if this helps resolve your query.

    Haridoss Sreenivasan
    Technical Support Engineer | Sophos Technical Support
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

Reply
  • Hi Felipe,

    After a File Encryption policy has been assigned to your computer, existing files in the locations covered by the encryption policy are not encrypted automatically. An initial encryption has to be performed.

    We recommend that you perform this initial encryption as soon as your computer receives a File Encryption policy although your security officer may automatically initiate this encryption task. This is to ensure that your data is encrypted according to the policy as soon as possible after you received a File Encryption policy. Please refer to the article SafeGuard Enterprise user help. Let me know if this helps resolve your query.

    Haridoss Sreenivasan
    Technical Support Engineer | Sophos Technical Support
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

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