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Discussions PrivateDisk: Error while mounting the disk (18)

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PrivateDisk: Error while mounting the disk (18)

Carl Welter over 7 years ago

Hi @ all,

i have a Problem while creating a container. I got the following Erro Message:

An error occured while mounting the disk. (18)

Do you guys know what tha mean? The problem occured on a Windows 10 Client.
Where can I find a detailed logfile on the computer?

Thank you in advance

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0 Haridoss Sreenivasan over 7 years ago

Hi Carl,

Please help me with the following:

1. What is the version of SGN client?

2. When do you get this error exactly.

Please refer to the article Sophos Diagnostic Utility (SDU): How to locate and download to collect the logs.

Haridoss Sreenivasan
Technical Support Engineer | Sophos Technical Support
Knowledge Base | @SophosSupport | Video tutorials
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0 Haridoss Sreenivasan over 7 years ago

Hi Carl,

Please help me with the following:

1. What is the version of SGN client?

2. When do you get this error exactly.

Please refer to the article Sophos Diagnostic Utility (SDU): How to locate and download to collect the logs.

Haridoss Sreenivasan
Technical Support Engineer | Sophos Technical Support
Knowledge Base | @SophosSupport | Video tutorials
Remember to like a post. If a post (on a question thread) solves your question use the 'This helped me' link.
Cancel
Vote Up 0 Vote Down

Cancel

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