This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Moving encrypted devices from Enterprise Console to an existing Management Center

Issue moving encryption management of device from Sophos Enterprise Console to Safeguard Management Center.

 

I inherited an environment that has some devices is the Enterprise Console and some in the Management Center.  Turns out i have limited time to migrate the remaining devices in the Enterprise Console or lose the ability to manage them.  As a matter of fact the feature was already shut off once and had to be reinstated, but only for a couple weeks.

Problem is, even after upgrading the clients from 5.61 to 6.1 then to 8, the Management Console will not see them.  To be honest, i am not entirely sure these two environments even share the same certs.  I have followed the documentation, however it doesn't seem to follow my situation.

Any assistance would be appreciated as the clock is ticking.

 

Thanks in advance,

Jason



This thread was automatically locked due to age.
Parents Reply Children