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Hello, How can the security agent assign a user's key to another user? I do not find the procedure; Thank you in advance.

Frederick BROSSE 
Hello,
How can the security agent assign a user's key to another user?
I do not find the procedure.

Thank you in advance.
 


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    Hi Frederick,

    Login to Management Console > Users and Computers > Select the user with the existing key > click on the Key tab > on the far right of the main window you should see filter > Search for the other user and assign the key (drag and drop the user from the filter to the main page). Please find below the screen shot for your reference.

    Let me know if this helps resolve the issue.

    Haridoss Sreenivasan
    Technical Support Engineer | Sophos Technical Support
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

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    Hi Frederick,

    Login to Management Console > Users and Computers > Select the user with the existing key > click on the Key tab > on the far right of the main window you should see filter > Search for the other user and assign the key (drag and drop the user from the filter to the main page). Please find below the screen shot for your reference.

    Let me know if this helps resolve the issue.

    Haridoss Sreenivasan
    Technical Support Engineer | Sophos Technical Support
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

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