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POA is not working - Lenovo E560 - Windows 7

Shawnton Clay

I have Lenovo 560 Windows 7 I am testing on. I did install safeguard and uninstall via all directions from Sophos. I am doing another install with same file. I first logged on to the  Safegaurd Logon and made sure I had the most updated policy and it was checking in with the server. I did a restarted bc I wanted to get back to safeguard Logon screen, I tried to use the POA acct we created but it is not working(Failed Logon reported. Please wait). Whether I select to pass through windows or not does not make a difference. Any insight would be much appreciated.

 

Thank you,



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  • 0

    Hi Shawton,

    Verify that you are entering the correct username and password this will prevent users from performing a brute force attack and every time when a wrong credential is entered, the waiting time will be extended. 

    Haridoss Sreenivasan
    Technical Support Engineer | Sophos Technical Support
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

  • 0 in reply to Haridoss Sreenivasan

    POA login FINALLY worked! I did not change any setting  Now I do not understand why if I select(and unselect) to Pass through logon to windows it still takes to windows logins asking for UN,PW,Domain...No matter what It takes me to the login in screen. I thought by checking pass thru windows , POA would bypass windows and go directly to desktop.

     

     Thank you,

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  • 0 in reply to Haridoss Sreenivasan

    POA login FINALLY worked! I did not change any setting  Now I do not understand why if I select(and unselect) to Pass through logon to windows it still takes to windows logins asking for UN,PW,Domain...No matter what It takes me to the login in screen. I thought by checking pass thru windows , POA would bypass windows and go directly to desktop.

     

     Thank you,

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