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File Encryption Demo License Exceeded blocking Enterprise 8.0 to assign new certs.

I recently upgraded our Enterprise version to 8.0 and now it seems like every time we install a new safeguard install, it installs File Encryption component with the install and it's make our File Encryption license count go up. We had 5 demo File Encryption licenses but now the count reached to 7. It's causing problems. It's not assigning any new certs to new installs. I have a warning at the bottom of the Licenses tab which reads "Your license is exceeded. SGN server will no longer distribute policies to your clients". Is there a fix for this?

 

Thank you

-Sam



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  • I found the problem. With Client version 8.0, standard install is installing Synchronized Encryption which uses "File Encryption" license. This is a very stupid way of prompting a product. This caused a huge problem. This caused us to exceed our File encryption license which then stopped assigning new certs to new safeguard installs. I had to track down all the machines which got 8.0 installed and uninstall Synchronized Encryption part which brought the license count down. In case anyone else needs this. 

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  • I found the problem. With Client version 8.0, standard install is installing Synchronized Encryption which uses "File Encryption" license. This is a very stupid way of prompting a product. This caused a huge problem. This caused us to exceed our File encryption license which then stopped assigning new certs to new safeguard installs. I had to track down all the machines which got 8.0 installed and uninstall Synchronized Encryption part which brought the license count down. In case anyone else needs this. 

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