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Use SG Encryption with VPN and Windows Remote Desktop

Hello,

thank you in advance for your help!

We have SafeGuard En terprise since 1 Month. Now some of the users, p.e. the ceo and cfo, want to work from home.

We know, that terminal server is not supported from Safe Guard Enterprise.

So our idea is, that the users connect trough VPN to their desktop pc's in the company and then they can work over their own desktop pc.

How can we realize that?

We use the file encryption for our network drives and the registration option is "Token only".

Is there a possibility, that the token will be recognized on my desktop pc in the company while i am at home and just connected via vpn and remote desktop?

Sorry for my bad english - if something is not clear, you're welcome to ask - and thanks for your help.

Regards

Christoph

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0 Safa over 8 years ago

Hello Christoph,

Working in this manner should be perfectly fine, except for the tokens.

The office PCs should be left on, if they have to be power off then you can look at the secure WOL features to get the machines online.

Users should remote on as themselves and they'll be able to use their machines as normally, synchronisze with SafeGuard server, and perform all their usual tasks.
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0 ChristophReitinger over 8 years ago in reply to Safa

Thanks for your answer.

Ok, the token can be plugged in my private PC at home and the PC in the company recognize my token through RDP?

I tried it last week and after i logged on my PC in the company over RDP and VPN, SafeNet asked me to put in my token. But the token was plugged in in my private pc.

Are there any settings which are necessary to do that?
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0 Safa over 8 years ago in reply to ChristophReitinger

Hello Christoph,

Remote logon with token is not supported unfortunately.

SafeGuard Enterprise only allows one user session, so when a remote user logs on to the system, the remote connection attempt will fail unless the currently running session is shut down.
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0 ChristophReitinger over 8 years ago in reply to Safa

Ok, this means, when there is no active season, i can logon with safeguard enterprise?
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0 FormerMember over 8 years ago in reply to ChristophReitinger

Hey Christoph,

Yes that's correct, providing you're not using token logon for that machine, ie: username and password
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0 ChristophReitinger over 8 years ago in reply to FormerMember

hi Toby,

thanks.

So, what would be your persnal recommendation to solve our problem?
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0 FormerMember over 8 years ago in reply to ChristophReitinger

Hey Christoph,

Personally I would be giving the staff encrypted laptops to work from that they can take home and connect into the office with via VPN.

If they have to leave their machines in the office and Remote In then they will need to do so without token login.
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