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Safeguard Easy Windows 8.1

DavidGorman

Hi folks,

We have two Dell Venue Tablets running Windows 8.1 with a 32 bit OS

We are using Safeguard Easy 7.0

I tried to install Safeguard on the tablet. It looked to install ok until it rebooted and prompted me to enter a PIN for the Bitlocker encryption. It rejected the PIN and said I need to update the OS of my system.

This is now in an infinite loop.

Is there a way I can install Sophops without it requesting an OS upgrade?

Thanks

Dave



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  • FormerMember
    0 FormerMember

    Hi Dave,

    I'm going to hazard a guess that you're using Windows 8.1 RT (or failing that Windows 8.1 Core) - neither of these versions come with BitLocker.
    If that's the case, you'll need to upgrade to Windows 8.1 Pro / Enterprise for this to work.

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  • FormerMember
    0 FormerMember

    Hi Dave,

    I'm going to hazard a guess that you're using Windows 8.1 RT (or failing that Windows 8.1 Core) - neither of these versions come with BitLocker.
    If that's the case, you'll need to upgrade to Windows 8.1 Pro / Enterprise for this to work.

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