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windows version1903 auto shutdown

I have issue with my safeguard after Update windows version 1903
in my company safeguard policy for manager. If user in policy for manager use thumbdrive safeguard will create folder for unEncryption files
Problem : If User in policy for manager use thumbdrive windows is going shutdown.
This problem have on windows version 1903
I use safeguard version 8.00.0.251
How to fix this problem

This thread was automatically locked due to age.

0 Jasmin over 5 years ago

Hi Nattapong T

As per your post, it appears that your machine was working fine for thumb drive policy as per Safeguard policy before the update.

As this issue appears to be policy implementation on the machine, I'd request you to open a support case here so our engineer can check the policy and log to get the issue.

Regards,

Jasmin
Community Support Engineer | Sophos Support
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