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Fehler bei der Anmeldung mit Token "Sperrstatus des Domänencontrollerzertifikats"

Hallo Community,

ich habe ein Problem bei der Anmeldung mit Token.

Ich bekomme folgende Fehlermeldung angezeigt:

… Der Sperrstatus des Domänencontrollerzertifikats das für die smartcard authentifizierung verwendet wird konnte nicht ermittelt werden....

Die Anmeldung über Benutzername und Passwort funktioniert ganz normal nur mit dem Token habe ich ein Problem.
Hat jemand eine Idee wo ich ansetzen könnte um das Problem zu lösen?

Gruß

Marcel

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0 Jasmin over 5 years ago

Hi Marcel Hofmann

Thank you for the above information.

Could you please more information on which Safeguard version you are using and also on which operating system you are facing the above issue?

Please share the screenshot of the error with us.

Regards,

Jasmin
Community Support Engineer | Sophos Support
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0 Jasmin over 5 years ago

Hi Marcel Hofmann

Thank you for the above information.

Could you please more information on which Safeguard version you are using and also on which operating system you are facing the above issue?

Please share the screenshot of the error with us.

Regards,

Jasmin
Community Support Engineer | Sophos Support
Sophos Support Videos | Knowledge Base | @SophosSupport | Sign up for SMS Alerts |
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0 Marcel Hofmann over 5 years ago in reply to Jasmin

Yes sure.

It is Safeguard 8.00.2.16 and Windows 10 with newest updates installed.
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0 Marcel Hofmann over 5 years ago in reply to Jasmin
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0 Jasmin over 5 years ago in reply to Marcel Hofmann

Hi Marcel Hofmann

Thank you for the information. As per the information and error screenshot, the computer is not able to determine the status of the smart card.

There should be an event generated in your event viewer regarding this. Please check the event viewer for that and let us know if you find anything there.

Regards,

Jasmin
Community Support Engineer | Sophos Support
Sophos Support Videos | Knowledge Base | @SophosSupport | Sign up for SMS Alerts |
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