Thread Info
  • State Suggested Answer
  • Locked Locked
  • Replies 3 replies
  • Answers 1 answer
  • Subscribers 7 subscribers
  • Views 4506 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Certificate is not renewing

Hai Tran

The user's certificate is checked to renew, however it is not renewing even though the user login and manually synchronized.

 

Thanks,

Hai Tran



This thread was automatically locked due to age.
Parents
  • 0

    Hello Hai Tran,

    are you still using SafeGuard version 6.10? There was an issue with the certificate renewal in that version.

    As a short term mitigation, if we´re just talking about one user, deleting the old user cert (not the user object) will also generate a new one the next time the user logs on, assuming that the communication with the backend is working properly.

    Cheers

    F.

Reply
  • 0

    Hello Hai Tran,

    are you still using SafeGuard version 6.10? There was an issue with the certificate renewal in that version.

    As a short term mitigation, if we´re just talking about one user, deleting the old user cert (not the user object) will also generate a new one the next time the user logs on, assuming that the communication with the backend is working properly.

    Cheers

    F.

Children
Unfiltered HTML