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How to manage the user's white/blacklist?

MarcosMachado

If a user configures his/her own black or whitelist in the web quarantine access, how can an admin see and manage it?

In other words, how do I keep an eye in the users behavior regarding their spam filtering?

Thanks!

[]s, MM



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  • 0

    Hello Marcos,

    It is not possible to see the blacklist/whitelist made in web quarantine from the admin UI, however, the blacklist/whitelist made in admin UI have priority over the one made under web quarantine.

    Messages are processed in the following order:
    1. Allowed hosts/senders (Global)
    2. Blocked hosts/senders (Global)
    3. Allowed senders (per-user)
    4. Blocked senders (per-user)
    This ensures that Global settings always take precedence over end-user settings.
    Regards,

    Aiman Ansari | Network & Security Engineer 

  • 0 in reply to AimanAnsari

    Thanks, Aiman!

    In that case, if an admin wants to create white/blacklists for specific users, he/her needs to create additional policies then, right? (I think it will easily make the policy rules really cumbersome)

    Sounds like a feature request: Let the admin configure user specific rules inside their own web portal. :)

    []s, MM

  • 0 in reply to MarcosMachado

    Hello Marcos,

    Yes, you are right. Additional policies will help but making separate policy for every user will be tedious.

    As requested, i will raise a feature request to manage user specific rules from admin UI.

    Note: hosts/senders under allowed list only bypass the anti-spam filter, other filters are applied if applicable.

    Refer below link for policy message workflow, it will be helpful in understanding how policies are applied in Sophos email appliance.

    sea.sophos.com/.../policy_flow.html

    Let us know if you have any further questions.

    Regards,

    Aiman Ansari | Network & Security Engineer 

Reply
  • 0 in reply to MarcosMachado

    Hello Marcos,

    Yes, you are right. Additional policies will help but making separate policy for every user will be tedious.

    As requested, i will raise a feature request to manage user specific rules from admin UI.

    Note: hosts/senders under allowed list only bypass the anti-spam filter, other filters are applied if applicable.

    Refer below link for policy message workflow, it will be helpful in understanding how policies are applied in Sophos email appliance.

    sea.sophos.com/.../policy_flow.html

    Let us know if you have any further questions.

    Regards,

    Aiman Ansari | Network & Security Engineer 

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