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How to manage the user's white/blacklist?

If a user configures his/her own black or whitelist in the web quarantine access, how can an admin see and manage it?

In other words, how do I keep an eye in the users behavior regarding their spam filtering?

Thanks!

[]s, MM



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  • Hello Marcos,

    It is not possible to see the blacklist/whitelist made in web quarantine from the admin UI, however, the blacklist/whitelist made in admin UI have priority over the one made under web quarantine.

    Messages are processed in the following order:
    1. Allowed hosts/senders (Global)
    2. Blocked hosts/senders (Global)
    3. Allowed senders (per-user)
    4. Blocked senders (per-user)
    This ensures that Global settings always take precedence over end-user settings.
    Regards,

    Aiman Ansari | Network & Security Engineer 

  • Thanks, Aiman!

    In that case, if an admin wants to create white/blacklists for specific users, he/her needs to create additional policies then, right? (I think it will easily make the policy rules really cumbersome)

    Sounds like a feature request: Let the admin configure user specific rules inside their own web portal. :)

    []s, MM

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  • Thanks, Aiman!

    In that case, if an admin wants to create white/blacklists for specific users, he/her needs to create additional policies then, right? (I think it will easily make the policy rules really cumbersome)

    Sounds like a feature request: Let the admin configure user specific rules inside their own web portal. :)

    []s, MM

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