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quarantined Emails will not be deleted from Quarantine when released by users

We do have a couple of rules dropping attachements and continue processing.


The issue I am facing is that if a user releases the original email it is not deleted from the quarantine. If I do this as Administrator on the Web interface of the quarantine everything I release is deleted from Quarantine.

Is there maybe a configuration trick I can make the user released emails disapear or is this some kind of bug?

Thanks in advance and sorry if it's a stupid question, but I didnt't find anything in the web or the Community posts.



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