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Ideas for new discussion groups

JoeDoe

Hi,

before it starts to get chaotic i think someone should create some groups or subgroups like:

[Product ] - Installation and usage issues

or

[Product] - Need help...

In here you should make a sticky post with some basic details people should provide in order to get help (OS/Product/Error message etc...)...

Edit:

The following subgroups on a per product basis  may also help to improve the overview:

Feature requests

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    petr_stipek wrote:

    Hi spike,

    can I expect the partner forum to appear soon?

    BTW I bet much more partners would join in if the forums got a decent link from the partner portal - currently, AFAIK, there is not a single mention of it there. I found out about the SophosTalk going live by accident, essentially - which is a pity considering how cool a feature it is.

    Hi Petr,

    I'll try to set up the new forum over the next 24-48 hours. It will be visible only to known Partners. It will take a little while to work out the best method of linking our Partner records to membership of the SophosTalk community. In the meanwhile, any Partners reading this post should enable Private Messaging (see the FAQ at community.sophos.com/.../11) and send screen name and company details to me (spike). That way, I can easily add you to the Partners user group. I'll create a Partners-specific FAQ entry, too, to collect such process information in one place. Newsletter promotion of Partners is also about to go out, so the community should grow more quickly.

    You're right about links from the Partner Portal. It's in the plans, but with product releases, work-to-date on SophosTalk, work on tools improvements and so on, it will be a little longer until those links appear. Thanks for the heads-up.

    Cheers,

    spike.

    :475
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  • 0
    petr_stipek wrote:

    Hi spike,

    can I expect the partner forum to appear soon?

    BTW I bet much more partners would join in if the forums got a decent link from the partner portal - currently, AFAIK, there is not a single mention of it there. I found out about the SophosTalk going live by accident, essentially - which is a pity considering how cool a feature it is.

    Hi Petr,

    I'll try to set up the new forum over the next 24-48 hours. It will be visible only to known Partners. It will take a little while to work out the best method of linking our Partner records to membership of the SophosTalk community. In the meanwhile, any Partners reading this post should enable Private Messaging (see the FAQ at community.sophos.com/.../11) and send screen name and company details to me (spike). That way, I can easily add you to the Partners user group. I'll create a Partners-specific FAQ entry, too, to collect such process information in one place. Newsletter promotion of Partners is also about to go out, so the community should grow more quickly.

    You're right about links from the Partner Portal. It's in the plans, but with product releases, work-to-date on SophosTalk, work on tools improvements and so on, it will be a little longer until those links appear. Thanks for the heads-up.

    Cheers,

    spike.

    :475
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