Cannot access port 4444 Admin Portal

Hi Peter,

Did you made any change in the device access options. If not, this is related to backend services responsible for the GUI. Take SSH to XG and go to option 5. Device Management > 3. Advance Shell. Type:

cd /log

services tomcat:restart -ds nosync.

Hope that helps.

Hi Sachingurung,

Worked perfectly thank you !

Cheers,

Peter

Hi sachingurung, 

I found your post as I have a similar issue however when I run 'services tomcat:restart -ds nosync.' I get services not found.

any ideas?

 service -ds nosync tomcat:restart

Hi Sachin,

I'm having a similar issue ,unable to access admin console from outside network ,using Sophos DynDNS ,  port 443 works fine for User Portal, but :4444 just times out

Have done the commands you had mentioned on the post , but still no luck

Appreciate any assistance

Regards

Raju George

thanks for that correction mate, much appreciated

Regards

Raju George