Trying to install Sophos Web Appliance can't complete the set up wizard due to 'Error Wizard Connect to enhanced categorization data service'

I have the same error message, the indication isreturn to network settings and retry but it seems everything is well configured

does anyone know the source of this eror and how to fix?

I am trying to install the Web Appliance as well and receive the same error as well.

Connect to data & software update service (swa-dynamic.sophos.com:80)
	Connect to enhanced categorization data service
	Test failed

After opening a case with tech support, using the most current .ovf worked for me.  

The link that did NOT work:  http://downloads.sophos.com/virtappl/swa-proxy-3.7.0-1.0.ovf

The link that did work:  http://downloads.sophos.com/virtappl/swa-proxy-4.1.1-1.0.ovf

I can confirm that the New ovf works and the old one not had the same issue today.

I am using VMWARE Workstation ver 11 and this  http://downloads.sophos.com/virtappl/swa-proxy-4.1.1-1.0.ovf is rejected for importing.

I used first swa-proxy-3.7.0-0.9.ovf  and failed

now I tried with swa-proxy-3.7.0-1.0.ovf and failed again

it seems swa-proxy-4.1.1-1.0.ovf is not valid for VMWare workstation

Did you test succesfully any ovf with VMWARE ver 11?

Hi, I installed the 4.1.1 version and it passed the categorisation network test but now fails on registering appliance on software updates.

I installed the 4.1.1 version in VMware Workstation Pro 12

It passed the connect to enhanced categorization data service  test and update success.

You need to download 4 files.

1. http://downloads.sophos.com/virtappl/swa-proxy-4.1.1-1.0.ovf
2. http://downloads.sophos.com/virtappl/swa-proxy-4.1.1-base.vmdk
3. http://downloads.sophos.com/virtappl/swa-proxy-4.1.1-opt.vmdk
4. http://downloads.sophos.com/virtappl/swa-proxy-4.1.1-1.0.mf

Good Luck.

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