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Reset SPX passwords

We are preparing to roll out SPX on ES1100 appliances. We are planning to utilize recipient registered passwords, but would like the Help Desk to be able to reset passwords for recipients on an as needed basis. Is there a way to delegate that ability? the help desk account doesn't appear to have access to the configuration pages of the web gui.

:22011


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  • Hello,

    At the present time the helpdesk user is limited to only searching and reporting.  The configuration is tied to administrators only.  Please contact our technical support team to have a request submitted for delegated features for helpdesk users.

    -Jason

    :22095
Reply
  • Hello,

    At the present time the helpdesk user is limited to only searching and reporting.  The configuration is tied to administrators only.  Please contact our technical support team to have a request submitted for delegated features for helpdesk users.

    -Jason

    :22095
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