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Web Appliance Unique users

Zebra

Just getting started out with the Web appliance and we have 5 users configured to use the web appliance.  However, on the dashboard it shows 7 unique users.  Is there a way to list all the users that have connected to the web through the web appliance?

Thank you

:29137


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    Hi Zebra,

    The 'reports' section will give you more detailed information.  For example, 'Top Bandwidth Users' report will show the top 25 users today.  This should contain your 7 users.

    Depending on your authentication settings, some traffic might not be authenticated.  So, the traffic may show up as an IP address in the reports rather than a user.  That may be why there are 7 unique users rather than 5, because IP addresses will count as well.

    Let me know if this still doesn't give you the data you need.

    Tom.

    :29175
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    Yes, Thank you.  That does show the information we needed.

    However, that does bring up another question...

    If our authentication settings are set to use active directory.  Why would an IP address and/or a machine name appear in the reports instead of the username?

    Thank you

    :29353
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    No problem Zebra.

    This will depend on your settings in 'Configuration | System | Authentication'.  The main setting is whether 'Authenticate all requests' is enabled - This can only be enabled in explict deployment mode.

    If this option is disabled then only traffic from supported browsers will be authenticated, and we also use a 5 minute cache rather than authenticating every single request.

    There are other settings on this page to control what happens if authentication fails (eg. block/allow access).  Finally, there is the 'Profiles' tab which may have particular traffic exempt from authentication, based on User-Agent, destination domain, or client device type.

    Remember it is usually necessary to exclude at least some traffic from authentication, because many third party applications can't authenticate with proxies.

    Hope this is of some help!

    Tom.

    :29361
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    Thank you for the information, very helpfull!

    :29371
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