Recently installed puremessage on exchange 2010, server 2008 r2.
Since the install, internal users sending mail which contain internal and external recipients, internal users receive the message, external users do not.
Get the following message in exchange logs.
2012-01-09T19:05:52.835Z,,SERVERNAME-,,,PmE12Transport,,AGENT,FAIL,925,,recipient@externaldomain.com,,0,1,,,,,user@internaldomain.com,,Originating,,,,
Sophos logs also log the incident but says "delivered" which is not true.
1/10/2012 7:32:09 Multiple policies (2) apply
to message '<xxxxx.JavaMail.rim@b15.c13.xxxx>'
1/10/2012 7:32:09 Delivered message '<xxxx.JavaMail.rim@b15.c13.xxxx>'
to recipients 'user@internaldomain.com'
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