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Update problem from 9.319-5 to U2D Package 9.355 / 9.375-5 on SG105

MauriceWörnhard

Hi all

First post for me. I am about to upgrade my SG 105 from 9.319-5 to 9.4 Beta (9.355 or 9.373-5). I added first the beta 2 license key, then I uploaed the 9.355 package manually. I then trigger the upgrade, but  the upgrade fails and I see the following errors:

2016:03:11-15:19:17 edge auisys[7149]: Starting up2date package installation

2016:03:11-15:19:18 edge auisys[7149]: >=========================================================================
2016:03:11-15:19:18 edge auisys[7149]: Failed testing RPM installation (command: 'rpm --test -U --nodeps /var/up2date/sys-install/u2d-sys-9.350012/rpms/libnavlextensions-9.35-1.g109c0f2.rb4.i686.rpm')
2016:03:11-15:19:18 edge auisys[7149]:
2016:03:11-15:19:18 edge auisys[7149]: 1. Modules::Logging::msg:46() /</sbin/auisys.plx>Modules/Logging.pm
2016:03:11-15:19:18 edge auisys[7149]: 2. Modules::Auisys::Legacy::Systemstep::real_installation:1232() /</sbin/auisys.plx>Modules/Auisys/Legacy/Systemstep.pm
2016:03:11-15:19:18 edge auisys[7149]: 3. Modules::Auisys::Installer::Systemstep::install:227() /</sbin/auisys.plx>Modules/Auisys/Installer/Systemstep.pm
2016:03:11-15:19:18 edge auisys[7149]: 4. Modules::Auisys::Up2DatePackages::install:143() /</sbin/auisys.plx>Modules/Auisys/Up2DatePackages.pm
2016:03:11-15:19:18 edge auisys[7149]: 5. Modules::Auisys::QueueIterator::process_qfiles:81() /</sbin/auisys.plx>Modules/Auisys/QueueIterator.pm
2016:03:11-15:19:18 edge auisys[7149]: 6. main::main:300() auisys.pl
2016:03:11-15:19:18 edge auisys[7149]: 7. main::top-level:35() auisys.pl

Same error happens if I upload the 9.370024-375005 package.

Advice appreciated.

Thanks for reading,
- Maurice

Parents Reply Children
  • 0 in reply to Dlabun

    Hi Doug

    Thanks for the quick help. I see the 9.355-1 package, but when I click on "Update to latest version now" it fails at 7% (Pre-installation checks).

    The error messages n the Up2Date messages are :

    2016:03:14-19:03:54 edge auisys[16181]: Creating automatic configuration backup
    2016:03:14-19:03:55 edge auisys[16181]: Starting up2date package installation
    2016:03:14-19:03:55 edge auisys[16181]: >=========================================================================
    2016:03:14-19:03:55 edge auisys[16181]: Failed testing RPM installation (command: 'rpm --test -U --nodeps /var/up2date/sys-install/u2d-sys-9.350012/rpms/libnavlextensions-9.35-1.g109c0f2.rb4.i686.rpm')
    2016:03:14-19:03:55 edge auisys[16181]:
    2016:03:14-19:03:55 edge auisys[16181]: 1. Modules::Logging::msg:46() /</sbin/auisys.plx>Modules/Logging.pm
    2016:03:14-19:03:55 edge auisys[16181]: 2. Modules::Auisys::Legacy::Systemstep::real_installation:1232() /</sbin/auisys.plx>Modules/Auisys/Legacy/Systemstep.pm
    2016:03:14-19:03:55 edge auisys[16181]: 3. Modules::Auisys::Installer::Systemstep::install:227() /</sbin/auisys.plx>Modules/Auisys/Installer/Systemstep.pm
    2016:03:14-19:03:55 edge auisys[16181]: 4. Modules::Auisys::Up2DatePackages::install:143() /</sbin/auisys.plx>Modules/Auisys/Up2DatePackages.pm
    2016:03:14-19:03:55 edge auisys[16181]: 5. Modules::Auisys::QueueIterator::process_qfiles:81() /</sbin/auisys.plx>Modules/Auisys/QueueIterator.pm
    2016:03:14-19:03:55 edge auisys[16181]: 6. main::main:300() auisys.pl
    2016:03:14-19:03:55 edge auisys[16181]: 7. main::top-level:35() auisys.pl
    2016:03:14-19:03:55 edge auisys[16181]: |=========================================================================
    2016:03:14-19:03:55 edge auisys[16181]: Error details:
    2016:03:14-19:03:55 edge auisys[16181]: (stdout):$VAR1 = [];
    2016:03:14-19:03:55 edge auisys[16181]: (stderr):$VAR1 = [
    2016:03:14-19:03:55 edge auisys[16181]: ' package libnavlextensions-9.35-1.g109c0f2.rb4.i686 is already installed
    2016:03:14-19:03:55 edge auisys[16181]: '
    2016:03:14-19:03:55 edge auisys[16181]: ];
    2016:03:14-19:03:55 edge auisys[16181]:
    2016:03:14-19:03:55 edge auisys[16181]: 1. Modules::Logging::msg:46() /</sbin/auisys.plx>Modules/Logging.pm
    2016:03:14-19:03:55 edge auisys[16181]: 2. Modules::Auisys::Legacy::Systemstep::real_installation:1233() /</sbin/auisys.plx>Modules/Auisys/Legacy/Systemstep.pm
    2016:03:14-19:03:55 edge auisys[16181]: 3. Modules::Auisys::Installer::Systemstep::install:227() /</sbin/auisys.plx>Modules/Auisys/Installer/Systemstep.pm
    2016:03:14-19:03:55 edge auisys[16181]: 4. Modules::Auisys::Up2DatePackages::install:143() /</sbin/auisys.plx>Modules/Auisys/Up2DatePackages.pm
    2016:03:14-19:03:55 edge auisys[16181]: 5. Modules::Auisys::QueueIterator::process_qfiles:81() /</sbin/auisys.plx>Modules/Auisys/QueueIterator.pm
    2016:03:14-19:03:55 edge auisys[16181]: 6. main::main:300() auisys.pl
    2016:03:14-19:03:55 edge auisys[16181]: 7. main::top-level:35() auisys.pl
    2016:03:14-19:03:55 edge auisys[16181]: |=========================================================================
    2016:03:14-19:03:55 edge auisys[16181]: id="371O" severity="error" sys="system" sub="up2date" name="Fatal: Up2Date package installation failed: An error occured during the RPM pre-installation test (1)" status="failed" action="install" code="1" package="sys"
    2016:03:14-19:03:55 edge auisys[16181]:
    2016:03:14-19:03:55 edge auisys[16181]: 1. Modules::Logging::alf:100() /</sbin/auisys.plx>Modules/Logging.pm
    2016:03:14-19:03:55 edge auisys[16181]: 2. Modules::Auisys::Installer::Systemstep::install:246() /</sbin/auisys.plx>Modules/Auisys/Installer/Systemstep.pm
    2016:03:14-19:03:55 edge auisys[16181]: 3. Modules::Auisys::Up2DatePackages::install:143() /</sbin/auisys.plx>Modules/Auisys/Up2DatePackages.pm
    2016:03:14-19:03:55 edge auisys[16181]: 4. Modules::Auisys::QueueIterator::process_qfiles:81() /</sbin/auisys.plx>Modules/Auisys/QueueIterator.pm
    2016:03:14-19:03:55 edge auisys[16181]: 5. main::main:300() auisys.pl
    2016:03:14-19:03:55 edge auisys[16181]: 6. main::top-level:35() auisys.pl
    2016:03:14-19:03:55 edge auisys[16181]: [CRIT-311] Firmware Up2Date installation failed
    2016:03:14-19:04:16 edge auisys[16181]: |=========================================================================
    2016:03:14-19:04:16 edge auisys[16181]: A serious error occured during installation! (70)
    2016:03:14-19:04:16 edge auisys[16181]:
    2016:03:14-19:04:16 edge auisys[16181]: 1. Modules::Logging::msg:46() /</sbin/auisys.plx>Modules/Logging.pm
    2016:03:14-19:04:16 edge auisys[16181]: 2. main::main:310() auisys.pl
    2016:03:14-19:04:16 edge auisys[16181]: 3. main::top-level:35() auisys.pl
    Any further advice?
    - Maurice
  • 0 in reply to MauriceWörnhard

    My typical course of action in this case would be to grab the hardware ISO and reinstall the firmware from scratch. I am not a Linux expert so reinstalling is usually faster for me than trying to correct the issue.

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