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Sophos Migration Assistant will not import any backup from UTM

Hi all,

I downloaded the Sophos Migration Assistant which is easy to install and to start.

But... I tried to use multiple backup files with and without pw but ALL are Version 9.714004 (I have only actually patched UTMs ;-).

Import never works (tried 4 different UTMs: UTM230 Appl and virtual machines):

„The Sophos UTM version of the uploaded configuration file is not supported for migration.“

So I never be able to pass part 1 of the Wizard. Any hints?

Best from Germany

Gernot



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  • Mine really wasn't that bad to do, and once I asked a couple of questions on the XG forum, I have a decent setup.  Can it be tweaked?  Sure, but it's nothing breaking my setup.  It took a little more time to do some things, but overall, it runs okay for now, and adding Pi-hole recently to my network on Proxmox is taking care of ad-blocking.

    OPNSense 64-bit | Intel Xeon 4-core v3 1225 3.20Ghz
    16GB Memory | 500GB SSD HDD | ATT Fiber 1GB
    (Former Sophos UTM Veteran, Former XG Rookie)

Children
  • Thanks for answer to all of you but...

    There is an tool available that doesn't seem to work for me and I ask for help for that tool. Either Sophos offers a tool that works and give support if not or better not release it. I am familiar with SFOS and I will be able to decide if the result from that tool is the way to migrate or I will simply start from scratch (what also helps to reduce orphained objects) or use Powershell script library again (I formerly used).

    So I ask again: I cannot start with that tool because my UTM file is not accepted. Any ideas to break through that wall or not?

    Best regards Gernot

  • Which is why I suggested that you contact a Sophos Partner, as this is a community forum that we do not have access to a migration tool.  If you would read the site for the migration tool, Firewall migration - Migration center (sophos.com) that's about all it will give you - a Sophos Partner, or a migration helpdesk link.

    The only thing we have available to us as non-partnered users is the Powershell Script Library that was linked above.

    OPNSense 64-bit | Intel Xeon 4-core v3 1225 3.20Ghz
    16GB Memory | 500GB SSD HDD | ATT Fiber 1GB
    (Former Sophos UTM Veteran, Former XG Rookie)