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AP30 dropping

Hi all

I've been running my UTM (Home license) since last March.

The first AP30 I added has always worlked.

Last year I bought a second AP30. After some indeterminate point of time the AP went to inactive.

So following a few other threads, I deleted it but it never reappeared.

If I flashed it to an earlier version, it would appear but then eventually the same thing.

Since I had no support and the AP was second had, I assumed it was probably faulty in some way.

So...fast forward and I bought two brand new, in box AP30's from eBay. Never opened. All of them are V2 devices from what I can see.

And lo and behold the exact same thing has happened.

In the wireless log I got lines like these:

AP30 from 192.168.xxx.xxx:33809 identified as A4001FC56XXXXXX

(Re-)loaded identity and/or configuration

ll_read: dead socket: Resource temporarily unavailable

 

disconnected. Close socket and kill process.

It then repeats several times with different port numbers after the IP

Finally four lines repeating:

Configuration change detected

It seems odd that I get exactly the same behaviour with two AP's

I've tried moving them to a different switch, different cables etc. I tried with/without PoE in case it was a lack of juice.

It's incredibly frustrating to say the least.

Rebooting the UTM or the AP has no effect - once removed from the list of access points until I flash it, it will never show again.

I am a bit flabbergasted, to be honest that given a quick browse of the forums, it does seem to be a common problem and yet there is no solution?

Obviously, given it's a home license I have no support.

Anyone have any advice please?

 
 


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Parents
  • Maybe donate one to a Solution Partner near you so that they can hook it into their network and open a ticket with Sophos.  Then again, you haven't said which version you're running. 9.411?

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Reply
  • Maybe donate one to a Solution Partner near you so that they can hook it into their network and open a ticket with Sophos.  Then again, you haven't said which version you're running. 9.411?

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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