We currently have a Sophos SG310 running UTM 9.402-7. We have a remote location with a RED 15W in Standard/Unified mode (so all traffic is tunneled to the UTM, internal and external). I am trying to add another wireless network in a separate zone so I can control its traffic separately from the other wireless network. I can connect to the new wireless network without issue and I receive an IP from the DHCP server running on the UTM. I can also resolve DNS and ping out to the internet from the wireless network (ping is low and stable, no observable packet loss), but when trying to load a website, traffic is passing so slowly that the page pretty much never loads. I assume at least some traffic is passing because it never really times out. The browser just sits there like it's waiting for the server. Normally if you have no traffic passing, it's going to timeout within 30 or 60 seconds. That doesn't seem to happen. The other wireless network that is bridged to the LAN works fine.
Troubleshooting: I had to physically drive to the remote location to troubleshoot, so I didn't have a lot of time, but below is what I tried:
I turned off web filtering, and opened up the firewall -> no go.
I rebooted the RED and tried toggling the interface, NAT, and firewall rules on the UTM off and back on -> no go.
I tried adjusting the MTU on the interface -> no go.
I tried removing the wireless network from the AP and re-attaching it -> no go.
Below is an overview of the configuration:
Wireless Protection > Wireless Networks: Created a new wireless network:
SSID: Test-Network
Encryption: WPA2 Personal
Algorithm: AES
Client Traffic: Separate Zone
Client Isolation: Disabled
Access Points: Attached Wireless Network to the RED Access Point - the network shows up and can connect to it without issue
Interfaces: I created an interface using wlan2 that was created for the wireless network
Name: Test-Network
Type: Ethernet
Hardware: wlan2 (Remote Wireless Network)
IPv4 address: 10.2.1.1
Netmask /24
MTU: 1500 (same as all the other interfaces)
Network Services > DHCP: Created DHCP server for the wireless network - seems to work fine. Devices connecting to the wireless network get an IP as they should
Interface: Test-Network
Range start: 10.2.1.100
Range end: 10.2.1.254
DNS is set to Google
Default gateway: 10.2.1.1
Network Protection > Firewall: I created a rule to allow DNS, HTTP, HTTPS, PING services from Test-Network (Network) to Internet IPv4
Network Protection > NAT: Created a new Masquerading Rule for Test-Network (Network) > External (same as most of the other networks)
I also setup Web filtering, but I won't even bother posting that config here as I have the issue even with web filtering turned off.
Any clues? Is there something obvious i'm missing? Is there a better way to accomplish this? Any help is appreciated. Figured i'd try here before opening a support ticket.
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