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Wireless Protection Whitelist, new entries not working

We are running 9.404-5

We have 3 SSID, one of wich is bridged to AP and set to use a whitelist (MAC). The whitelist format is validated and accepted.

We have about 30 devices in that whiteliste, MAC address control (and SSID password) works fine for most of the devices that we added month ago.

BUT: Today I added two more MAC addresses and those devices can't connect at all:

2016:07:22-10:44:25 A4002351096676B awelogger[1596]: id="4106" severity="info" sys="System" sub="WiFi" name="STA rejected" ssid="ipg-work" ssid_id="WLAN1.0" bssid="00:1a:8c:7e:88:eb" sta="38:4c:76:02:82:4b" reason_code="2" reason="not whitelisted"

2016:07:22-10:44:25 A4002351096676B awelogger[1596]: id="4103" severity="info" sys="System" sub="WiFi" name="STA authentication" ssid="ipg-work" ssid_id="WLAN1.0" bssid="00:1a:8c:7e:88:eb" sta="38:4c:76:02:82:4b" status_code="0"

I recreated the whiteliste. I copy/paste the MAC address. I typed the MAC address manually. I copied it from the Log Windows.

I activated/deactivated the WiFi SSID, I applied, reapplied the Whitelist. No effect.

What else can I do?

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mjpmotw over 8 years ago

On WiFi Network Definition I disable the whitelist, I enable the whitelist again, now it works.

Still not funny.
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UThomas over 8 years ago in reply to mjpmotw

Disable/Enable the Wifi Network on the WiFi Network Definition did it, too
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KernelPanic1 over 8 years ago in reply to UThomas

I'm having the same problem (as well as some others) since updating.

I'm going to remove then re-add the mac whitelist setting to the network. Then disable all wireless networks before re-enabling them.

Will report back on the outcome.
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KernelPanic1 over 8 years ago in reply to UThomas

I'm having the same problem (as well as some others) since updating.

I'm going to remove then re-add the mac whitelist setting to the network. Then disable all wireless networks before re-enabling them.

Will report back on the outcome.
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Children

KernelPanic1 over 8 years ago in reply to KernelPanic1

So,

I set all of the wireless networks which use mac whitelists to 'none', saved each then changed them back to use the whitelists.

I then proceeded to turn off all the wireless networks and bring them back up a short while later.

Come into the office today and I've just added a new mac address to the whitelist, copied it from the whitelist and found it in the logs showing "not whitelisted"

Not at all happy with this product right now.
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BAlfson over 8 years ago in reply to KernelPanic1

Hi, and welcome to the UTM Community!

This sounds like a newly introduced bug. Please have your reseller get Sophos Support involved.

Cheers - Bob

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
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