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AP55c cant see sophos firewall

mike.brickles
Hi 

Im trying to setup AP55c but the firewall cant see the AP. 

The AP is at head office and the firewall is at IT Office different building across the road by laser link. 

The AP works fine at IT office. 

The only thing different is the IP address range and the gateway. 

DHCP is managed for IT office on a server 2008 

Head office DHCP is controlled by Sophos firewall where the AP is not working 

can someone please help me ?


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  • 0

    Hi, Mike, and welcome to the UTM Community!

    The "trick" with Sophos APs is that they first communicate with the UTM by sending messages to 1.2.3.4 and UTM Wireless Protection intercepts that traffic transparently.  Enable that in the remote router and you should be fine.  Any better luck now?

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • 0

    Bob is right, the AP when on the remote network cannot route traffic correct to the magic IP of 1.2.3.4.

    You could do a number of things to ensure the AP can find home.  Easiest way would be to add option 234 to your Server 2008 DHCP service to dish out the actual internal (LAN) interface of your UTM where you Access Points can lodge them selves for registration.

    www.sophos.com/.../119131.aspx

    ==

    When in doubt, Script it out.

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